Re: Help!!! My fax Program is not working
- From: "Hal Hostetler [MVP P/I]" <hhh@xxxxxxxx>
- Date: Mon, 8 Oct 2007 14:19:57 -0700
I've seen two causes for this, security database corruption and Anti
Virus/Spam scanners. The last incident I saw was very much like yours, it
was working one day and just quit. I suggested he try the hotfix for
database corruption referenced in this article:
http://support.microsoft.com/kb/884018/EN-US/
You cannot add a Windows component in Windows XP
He posted back this response:
"...Darndest thing, Hal. Today my fax software is working! I emailed MS for
the hotfix, they replied saying it was free but they needed more details. I
went to the software to double-check the error messages, and everything was
working fine. Only thing different is I'd uninstalled Ad-Aware and AVG
Anti-Spyware yesterday because I was getting low virtual memory alerts (and
I have Spybot on my system anyhow). Can you see a possible connection there?
(The fax problem had been consistent for at least a month up to today.)"
With that in mind, if you're running a virus scanner, see if disabling it
makes any difference.
Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
<Simon Trigg> wrote in message
news:200710894325simon@xxxxxxxxxxxxxxxxxxxxxxx
Hi, I don't know the answer to this problem but I am getting exactly thesame symptons so am looking for the same answers if you find anything. It
used to help if I uninstalled and then reinstalled the fax service but even
that does not seem to cure the problem any more - thanks
EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
.
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