Re: Cannot install new printer drivers
- From: "Alan Morris [MSFT]" <alanmo@xxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 10 Aug 2007 11:33:34 -0700
Can you copy a file to \windows\system32\spool\drivers\w32x86\3?
--
Alan Morris
Windows Printing Team
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"Martin Brilliant" <Martin Brilliant@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:68E41BF3-E4AD-4492-BFFC-EA3484C274B8@xxxxxxxxxxxxxxxx
Windows XP Home. "Printer drive was not installed. Access is denied." I
get
this when I hit Finish whenever I try to install any printer that needs a
driver that isn't already installed. Microsoft can install new drivers;
when
I installed the new Office trial I got a new OneNote driver.
It all started when I installed an HP LaserJet Plus driver for a Brother
printer on LPT1, as a shared printer with an additional driver for Win9x.
I
then connected to it from a Win98 laptop on the network. Then I
uninstalled
the LJPlus and tried to install a LaserJet Series II driver. That's when I
started getting that error message.
The reason I installed the LaserJet drivers was that I had some problems
after the Brother laser came back from repair. I had physically moved
printers around and reconfigured drivers. When I switched everything back,
DTP jobs sent from a Win98 laptop to the Brother printer on the XP were
only
partially printed, hanging the printer in mid-page. I thought an
alternative
driver might work better. I think it did, but I can't verify that now,
because I followed some advice to remove all potentially interfering
printer
drivers, and now the XP machine has no drivers that could work on the
Brother
laser.
Any ideas, suggestions, explnnations, etc.?
.
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