Re: Can't print without restarting Print Spooler Service

I'd first start by using the Standard TCP/IP port that ships with the
product.

Most likely there is some sort of version conflict with the 3 drivers on the
one system.

Once you get the drivers removed download the latest from HP and start over.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Devonshire" <Devonshire@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6414FEE1-99A2-4A28-981C-13D5C00BF49B@xxxxxxxxxxxxxxxx


"Alan Morris [MSFT]" wrote:

So you are printing directly to the printers not to a shared printer on
the
Win2k3 server?

The 3 printers are standalone network devices and are not attached to the
file server directly. The 3 printers are connected with ethernet cables to
my
hub/switch on the network. The file server does not act as a print
server
and is not configured to be a print server.

I suggest deleting all printers and drivers from the machine which is
exhibiting the problems.

Follow Bruce Sanderson's directions to remove the drivers from the system
after deleting the printers.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

The Print spooler must be running in some form because the "Printers and
Faxes" list contains 15 printers (including Acrobat and others that are
not
hardware printers).

I can't delete the printers, I get a message thats says "Printers cannot
be
removed. Either the printer name has been ttyped incorectly, or the
specified printer has lost its connection to the server...."

Under Server Properties, drivers, it won't let me delete some of the
drivers
indicating that the specifid printer driver is currently in use"

Also what type of network print ports are you using?

"HP Standard TCP/IP Port"

I will try the more drastic removal tool in the link to remove the drivers
and report back.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Devonshire" <Devonshire@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C8C1C962-693E-43DB-9848-5D0BD74D62C8@xxxxxxxxxxxxxxxx
This is beyond weird.

About 10 weeks ago my workstation quit being able to print. I have 3
HP
Network printers on a small domain based network with a Windows 2003
server.
I believe this to have started after installing a LaserJet 5100dtn
driver,
but HP thinks that is just a coincidence at this point. I have tried a
zillion things with HP tech support to no effect.

Here's the symptoms:

If I reboot I can print for maybe 20 minutes. then i can't.

The usual remedy is to restart the "Print Spooler" service. then in a
minute or two it will print. But for only another 20-30 minutes or so.

If I try to print and can't, rebooting will cause everything to print
all
at
once as soon as i log back on to the network. Then it works again for
another 20-30 minutes.

This is the only workstation on the network that has that problem. I
am
running XP pro SP2 on it with all of the latest updates, patches,
fixes,
etc.
I have checked and rechecked the updates.

The print jobs have been passed on to the printer's spooler in some
cases
and the Windows print queue is empty and i still have to restart the
Print
Spooler Service.

Some print jobs are stuck in the Window's Print Queue (Start, Printers
and
faxes) and restarting the print job from that location has no effect.

All three printers work from other workstations and from the Windows
2003
server. The printers are true network enabled printers and have
reserved
IP
addresses reserved by the server's DHCP server. I can ping the
printers
just
fine from the workstation.

My Windows firewall is turned off.

I replaced all my network cables and bought a brand new 1000BaseT
Switch
and
everything reports to be working at full 1 Gbit speeds. I upgraded the
NIC
drivers at the workstation and the file server and everything reports
no
errors and passes all tests. Everything can ping everything else so i
don't
believe its the network timing out or something odd like that.

No, i didn't try a system restore, yet as that would cost me days of
reloading important software, updates, patches, registration,
authorizations,etc.

I really hitting the wall on this one and I'm desparate for any help!

Thanks in advance.





.

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