Re: Windows Error creating a TCP/IP port

So I try to find any of the files listed as being included in the error
report and they do not exist, either in the folder it says it should be in,
or anywhere on the hard disk?

I also searched for any .mdmp files and only found 1 from 2005 that had 0
bytes in a PCHealth folder.

Any thoughts for next thing to try? thanks
--
Mike
San Diego CA


"Alan Morris [MSFT]" wrote:

You are half way home Dorthy.

XP shipped with a debugger called ntsd.exe in system32.

we are going to dump the stack trace of the application crash file to
display the fault.

in a command window change directories to get to the mdmp file

then type
ntsd -z DRWTSN32.EXE.mdmp

this will bring you to a prompt similar to this

(1de8.2234): Access violation - code c0000005 (!!! second chance !!!)
eax=00000001 ebx=712d27dc ecx=0000006f edx=00092e48 esi=ffffffff
edi=0178ef90
eip=77e621b9 esp=0178ee78 ebp=0178ef00 iopl=0 nv up ei pl zr na po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00010246
kernel32!CompareStringW+ae:
77e621b9 663b0b cmp cx,[ebx]
ds:0023:712d27dc=????
0:013>


type k, then <enter> to dump the stack.

copy the output and send it back.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7F110587-1F04-48DD-ADB8-1E5B4F57307A@xxxxxxxxxxxxxxxx
Ran sfc/scannow
Still get the Windows has encountered an error and will have to quit

The first error report details has

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: msvcrt.dll
ModVer: 7.0.2600.2180 Offset: 000367ef

with the following file contained in the error report:
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\83bf_appcompat.txt

Then after this error is reported, another error report happens with the
following:

EventType : BEX P1 : DRWTSN32.EXE P2 : 5.1.2600.0 P3 :
3b7d84a2
P4 : dbghelp.dll P5 : 5.1.2600.2180 P6 : 4110969a P7 :
0001295d
P8 : c0000409 P9 : 00000000

with the following files contianed in the error report
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\WER626c.dir00\DRWTSN32.EXE.mdmp
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\WER626c.dir00\appcompat.txt

Any ideas? thanks for the help
--
Mike
San Diego CA


"Alan Morris [MSFT]" wrote:

in a command windows run

sfc /scannow


What is the error and what crashes?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C17C1708-B019-4B14-AFCD-3B6EB2EAF16C@xxxxxxxxxxxxxxxx
I am indeed trying to create a standard TCP/IP port. None of the
following
files are in the windows\system folder, they are all in the
windows\system32
folder

Wsnmp32.dll, Ntprint.dll, Tcpmib.dll, Mgmtapi.dll, or Snmpapi.dll file

should I be looking for any other files? Any other ideas?
--
Mike
San Diego CA


"Alan Morris [MSFT]" wrote:

Verify that there are no extra versions of winsock files in the
windows
directory. They should all be in \windows\system32

I assume you are creating a Standard TCP/IP Port not the HP Standard
TCP/IP
Port.

http://support.microsoft.com/default.aspx?scid=kb;en-us;261302




--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5572FA8C-C1A7-4A99-9A83-A819F7532465@xxxxxxxxxxxxxxxx
I have been attempting to install an HP printer on my home network.
It
has
an IP address (which I can access via a brower, so the connection is
fine),
but when I try to install the printer, either using HP installer
software,
or
manually using XP add a printer, or even creating a new TCP/IP port
for
an
existing printer, windows always experiences en error and crashes
(not
full
crash). This happens on both my laptop and desktop (both running
XP),
I
have seen a few posts on other sites saying others have observed
this,
but
no
solution to the windows problem. Any ideas for why windows has this
error
everytime, or how to fix, or even a work around?? Any help
appreciated.

Thanks,
--
Mike
San Diego CA









.

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