Re: Fax, Cannot hear dial tone anymore

SanjayUK wrote:
I have been using the Fax regularly (Using Windows XP Home Edition SP2 Fax console) without any problem.

I found one VERY useful feature when sending a fax, was that I could hear, through the speakers, my dialing tone, the computer dial the number, The ringing or engaged tone (or even a voice)on the other end of the line.

However, suddenly, this no longer works. I can still send and recieve faxes, but I cannot hear anything through the speakers. (Apart from other non fax related beeps etc.)All other sounds work, but not this audio signal from the line.

Can you help me get this back please? Your help would Really be appreciated.

I have a Medion Computer (Pentium 4 with Windows XP Home SP2)

I have found (With the aid of Sandra SiSoft) that the Fax Card is the Creatix Poly Media GmbH SAA7134HL Multimedia Capture Device.
Product ID: VEN_16BE,DEV_0003
Revision: A/2 (1)

Many thanks,

Sanjay


Have you recently added or changed ANY software that uses the modem (fax or otherwise)? This may have altered some modem initialization commands. To reset the appropriate initialization commands --

Control Panel > Phone and Modem Options > Modems tab

Select your fax modem in the list (it's probably the only one there) and click "Properties"

Click the "Modem" tab. Check to see that the "Volume" slider has not been set to "off". Slide the control to the right to increase volume.

If the volume is already at max, then click the "Advanced" tab. If there is anything in the "Extra initialization commands" write it down (so that you can restore to this if later necessary). Then add the following: M1 (no space between any existing commands and this one). OK your way out. You probably will have to re-boot for this initialization sequence to be sent to the modem.

FYI:

Mn : (Speaker Control)
This command selects when the modem speaker will be on or off.

M0 : The speaker is always off.
M1 : Enables the speaker during call establishment, but off after the carrier is detected.
M2 : The speaker is always on.
M3 : Disables the speaker during the dialing period and receiving carrier, but on during answering.



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