Re: kb925902 breaks Savin LAN-fax driver

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On Apr 9, 9:24 am, "ATG" <AegisTitleGr...@xxxxxxxxx> wrote:
On Apr 6, 6:41 pm, "Alan Morris [MSFT]" <ala...@xxxxxxxxxxxxxxxxxxxx>
wrote:





the Graphics team that provided the fix is investigating this.

thanks

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

<AegisTitleGr...@xxxxxxxxx> wrote in message

news:1175798597.013834.64730@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Good afternoon.
Please let me know if this is not the appropriate group for this
question.
Thanks in advance...

The latest update (http://support.microsoft.com/?kbid=925902) seems to
have broken our Savin LAN-fax driver. Any user that attempts to print
or send gets bluescreened. There is a hotfix for a known dll issue
(http://support.microsoft.com/kb/935448/). I downloaded that and
installed it after re-installing the original update. It did not solve
the problem.

Any thoughts?- Hide quoted text -

- Show quoted text -

Thanks for your reply. Please let me know if I can provide any
additional information.- Hide quoted text -

- Show quoted text -

I just got a call from my Savin vendor - apparently they (Savin) will
be releasing a new driver on 4/10/07.
Information that was sent to me from
http://savin.custhelp.com/cgi-bin/savin.cfg/php/enduser/std_adp.php?p_faqid=62788&p_created=1175795498&p_sid=IlqWbHyi&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9wcm9kcz0yNTEwLDI1MTQmcF9jYXRzPTAmcF9wdj0yLjI1MTQmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PUtCOTI1OTAy&p_li=&p_topview=1

Hope this helps!

.