Re: Unable to change Default Print Settings

Is the driver working right now?

Does the driver show up if you open the Printers and Faxes folder, choose
File | Server Properties and go to the Drivers page? What are Name,
Environment and Version showing as?

What version of Windows do you have exactly? What version of Windows did HP
say the driver was for exactly?

I am not sure what I am looking for until I see it, so maybe the best thing
to do is for you to backup your printer configuration to a file using Print
Migrator 3.1:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9B9F2925-CBC9-44DA-B2C9-FFDBC46B0B17&displaylang=en

Let me know if you need help using that program. It's pretty
self-explanatory. Don't post the file here. You may email it to me at paulb
at rochester rr com (the email address is hidden in there!).

Paul

"Limoni" <Limoni@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C3431168-A4BD-4157-BA6A-FFEDB3458CE1@xxxxxxxxxxxxxxxx
OK, I would like to get to the bottom of this, if only for interest's
sake.
As long as I'm not taking up too much of anybody's time.
I cleaned out ALL the drivers, and installed the latest driver from HP. I
now have only one entry showing in ControlPanel/PrintersandFaxes, and that
is
hp psc 2300 series.
Just a word on permissions. Before I cleaned out the drivers,
ControlPanel/PrintersandFaxes showed an entry for a Fax device. When I
used
Control/RightClick/Properties on the fax entry it showed a security tab in
Properties, so I apparently have the correct permissions.
I had a look in
HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
x86\Drivers\Version-3\hp psc 2300 series, but I don't know what I'm
looking
for, so, if you can tell me is important I'll pass it on.
Thanks
"Paul Baker [MVP, Windows - SDK]" wrote:

After you cleaned the drivers, as described on this web page, did you
download the latest version of the driver from the manufacturer's web
site
and install THAT on the local printer on a local port? It could very well
be
a defective driver installation, so getting the latest version would be
advisable.

There is a lot more we can do to troubleshoot it if your interest in it
returns! As I mentioned earlier, we can look in the
HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments registry key. We
can see what values it wrote, or not. We can look at permissions.

Paul

"Limoni" <Limoni@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9D243197-DE23-4DD2-B54E-11761BCC246D@xxxxxxxxxxxxxxxx
I did the clean printer drivers thing, but to no avail. I think I might
just
put this to bed, and wear the (very minor) problem. Thanks for trying,
anyway.

"Alan Morris [MSFT]" wrote:

Follow Bruce's suggestions

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Limoni" <Limoni@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8BE92982-BBA8-4F22-997C-9177BB488029@xxxxxxxxxxxxxxxx
Sorry this is becoming such an epic, and over such a minor issue,
but I
would
like to sort it out.
I tried your suggestion but the results are the same - no printers
show
in
ControlPanel/PrintersAndFaxes, and I can't add a printer ("Operation
could
not be completed. The printer spooler service is not running."). I
tried
'net
start spooler' in Safe Mode but got "Start Service Failed 1084: This
service
cannot be started in Safe Mode"

"Lem" wrote:

Limoni wrote:
I tried the Safe Mode solution (I'm using XP Home), but when I
display
Printers & Faxes in Control Panel none are shown, and I can't add
a
new
printer because I get a message '....printer spooler service not
running'.
And I can't start the printer spooler in Safe Mode.

"Lem" wrote:

Limoni wrote:
I'm trying to change the default settings for my printer. I use
Start/ControlPanel/PrintersandFaxes and select my default
printer.
According
to Help documentation, if I right click the printer while
holding
down the
Ctrl key then press Properties the resulting dialogue box
should
display a
Security tab. But it doesn't - it shows six tabs - General,
Sharing,
Ports,
etc, but no Security.
I'm working as Administrator, so I should have permissions. Any
suggestions?
I'm using XP os.
Thanks
If you are using XP Home, make this setting in Safe Mode (reboot
and
tap
F8 as the boot-up sequence is starting). If you are using XP
Pro,
make
sure that simple file sharing in not enabled (Control Panel >
Folder
Options > View > Advanced, clear "Use simple file sharing
[Recommended]").


--
Lem MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer


Do you have a LexMark printer (or perhaps uninstalled one)?

Open a command prompt window and type:

sc qc spooler [press Enter]

You should see something like the following:

H:\>sc qc spooler
[SC] GetServiceConfig SUCCESS

SERVICE_NAME: spooler
TYPE : 110 WIN32_OWN_
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\syst
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : Print Spooler
DEPENDENCIES : RPCSS
SERVICE_START_NAME : LocalSystem

If there is anything other than RPCSS listed opposite
"Dependencies"
write down the names (so you can restore them later) and then type:

net stop spooler [press Enter]
sc config spooler depend= RPCSS [press Enter]

[note no space before = but space after]

Now exit the command prompt window and restart in Safe Mode.

You should now be able to see the printers in Safe Mode and access
the
Security tab.

When you restart in normal mode, you will have to restore the
dependencies you removed earlier. For example, if the spooler was
dependent on LexBce in addition to RPCSS, open a command prompt
window
and type

net stop spooler [press Enter]
sc config spooler depend= RPCSS/LexBce [press Enter]
net start spooler [press Enter]

For multiple entries in the list of services which must start
before
the
spooler starts, the names are separated by forward slashes (/). Use
the
exact spelling as shown in the response to the "sc qc spooler"
command.


If the above doesn't work or doesn't apply, what happens when you
try
to
start the spooler in Safe Mode? What error message do you get?

--
Lem MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer









.

Relevant Pages

  • Re: Unable to change Default Print Settings
    ... My OS is Microsoft Windows XP Home Edition Version 2002 Service Pack 2. ... HP advises that the driver is for Windows XP. ... The printer spooler service is not running."). ... start spooler' in Safe Mode but got "Start Service Failed 1084: ...
    (microsoft.public.windowsxp.print_fax)
  • Re: Unable to change Default Print Settings
    ... That tells you a clean installation of the driver works. ... and the details are: hp psc 2300 series / Intel / Windows ... The printer spooler service is not running."). ... cannot be started in Safe Mode" ...
    (microsoft.public.windowsxp.print_fax)
  • Re: Users not able to use Printer...
    ... This issue can be caused by some corrupted spooler files or some corrupted ... Visit following website to download the latest driver: ... Clear the registry keys and the driver ... Microsoft Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: Unable to change Default Print Settings
    ... If you clean everything out, you would expect it to work. ... and installed the latest available driver for my printer why wouldn't the ... start spooler' in Safe Mode but got "Start Service Failed ...
    (microsoft.public.windowsxp.print_fax)
  • Re: Unable to change Default Print Settings
    ... I cleaned out ALL the drivers, and installed the latest driver from HP. ... ControlPanel/PrintersandFaxes showed an entry for a Fax device. ... The printer spooler service is not running."). ... start spooler' in Safe Mode but got "Start Service Failed 1084: ...
    (microsoft.public.windowsxp.print_fax)