Re: Printer Driver will not stay installed - asks to install immediately after installing when clicking on printer properties.

Tech-Archive recommends: Fix windows errors by optimizing your registry


<bcclegalemail@xxxxxxxxx> wrote in message news:1175550406.247014.8760@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Apr 2, 4:33 pm, bcclegalem...@xxxxxxxxx wrote:
On Apr 2, 3:50 pm, bcclegalem...@xxxxxxxxx wrote:



> On Apr 2, 3:24 pm, "Paul Baker [MVP, Windows - SDK]"

> <p...@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
> > You might want to see what Tom has to say before doing something > > drastic. I
> > imagine he had a next step in mind depending on the results.

> > My own thinking is that if you installed the driver "cleanly" in > > this way
> > and it's still doing it, the driver installation may just be > > defective.
> > Reinstalling Windows would not correct that. It would be > > interesting to look
> > at the
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments
> > registry key after the driver is allegedly installed.

> > Paul

> > <bcclegalem...@xxxxxxxxx> wrote in message

> >news:1175535031.607406.26590@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> > > On Apr 2, 11:29 am, "Tom Ferguson" <tom.ms...@xxxxxxxxx> wrote:
> > >> On the affected workstation:

> > >> Delete every printer driver installed.
> > >> See this web > > >> site-http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

> > >> Navigate to the Windows spool\printers directory and delete > > >> every file
> > >> found there.
> > >> The default spool directory is
> > >> <drive>\windows\System32\spool\printers

> > >> Install the printer driver locally connected to File.

> > >> Try printing.

> > >> Tom
> > >> MSMVP
> > >> Windows Shell\User

> > >> <bcclegalem...@xxxxxxxxx> wrote in message

> > >>news:1175522629.521802.127880@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> > >> >I tried printing to file and I get the error message "Unable > > >> >to access
> > >> > printer"

> > >> > Thanks.

> > >> > On Mar 31, 9:50 am, "Tom Ferguson" <tom.ms...@xxxxxxxxx> > > >> > wrote:
> > >> >> At the time the network printer is not available, are other > > >> >> network
> > >> >> functions OK?

> > >> >> If you you have the driver installed locally, change the > > >> >> port to
> > >> >> "File"
> > >> >> and try printing. Then change back to the network port and > > >> >> try
> > >> >> printing.

> > >> >> Let us know.

> > >> >> Tom
> > >> >> MSMVP
> > >> >> Windows shell/User

> > >> >> <bcclegalem...@xxxxxxxxx> wrote in message

> > >> >>news:1175285005.588970.239300@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> > >> >> > On Mar 30, 12:27 pm, bcclegalem...@xxxxxxxxx wrote:
> > >> >> >> On Mar 30, 11:20 am, "Alan Morris [MSFT]"

> > >> >> >> <ala...@xxxxxxxxxxxxxxxxxxxx> wrote:
> > >> >> >> > Try installing the driver locally, then making the > > >> >> >> > connection.
> > >> >> >> > It
> > >> >> >> > sounds
> > >> >> >> > like not all the require files are getting to the > > >> >> >> > client
> > >> >> >> > machine.

> > >> >> >> > --
> > >> >> >> > Alan Morris
> > >> >> >> > Windows Printing Team
> > >> >> >> > Search the Microsoft Knowledge Base
> > >> >> >> > here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

> > >> >> >> > This posting is provided "AS IS" with no warranties, > > >> >> >> > and confers
> > >> >> >> > no
> > >> >> >> > rights.

> > >> >> >> > <mcterb...@xxxxxxxxx> wrote in message

> > >> >> >> >news:1175254682.799155.61380@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> > >> >> >> > > Thanks for your help, but this is a network printer > > >> >> >> > > shared by
> > >> >> >> > > the
> > >> >> >> > > server. It does not show a New Hardware Wizard.

> > >> >> >> > > On Mar 30, 1:42 am, "Cari \(MS-MVP\)"
> > >> >> >> > > <NewsGro...@xxxxxxxxxxxxxx>
> > >> >> >> > > wrote:
> > >> >> >> > >> See:http://support.microsoft.com/default.aspx?scid=kb;en-us;298370
> > >> >> >> > >> --
> > >> >> >> > >> Cari (MS-MVP)
> > >> >> >> > >> Windows Technologies - Printing &
> > >> >> >> > >> Imaginghttp://www.coribright.com/windows

> > >> >> >> > >> <bcclegalem...@xxxxxxxxx> wrote in message

> > >> >> >> > >>news:1175200013.269584.157250@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> > >> >> >> > >> >I have a network Dell M5200nprinterinstalled. I > > >> >> >> > >> >only have
> > >> >> >> > >> >this
> > >> >> >> > >> > problem with one workstation. When I try to > > >> >> >> > >> > print to the
> > >> >> >> > >> > Dell
> > >> >> >> > >> > it says
> > >> >> >> > >> >printerisnotinstalled. I go to Printers and right > > >> >> >> > >> >click on
> > >> >> >> > >> >the
> > >> >> >> > >> >printerand click on properties. Immediately a > > >> >> >> > >> >dialog box
> > >> >> >> > >> >comes
> > >> >> >> > >> >up
> > >> >> >> > >> > that says theprinterdriverisnotinstalledand asks > > >> >> >> > >> > me if I
> > >> >> >> > >> > want
> > >> >> >> > >> > to
> > >> >> >> > >> > install it.

> > >> >> >> > >> > If I click yes I can install it. I go through > > >> >> >> > >> > the install
> > >> >> >> > >> > and
> > >> >> >> > >> > select
> > >> >> >> > >> > the correctprinterdriverand then finish. The > > >> >> >> > >> > same thing
> > >> >> >> > >> > happens!
> > >> >> >> > >> > I am unable to print to theprinter. I have tried
> > >> >> >> > >> > installing a
> > >> >> >> > >> > generic HPdriverand I get the same result.

> > >> >> >> > >> > I fixed the problem once by doing a System > > >> >> >> > >> > Restore this
> > >> >> >> > >> > morning. I
> > >> >> >> > >> > thought I was out of the woods, but the problem > > >> >> >> > >> > reappeared
> > >> >> >> > >> > and
> > >> >> >> > >> > I do
> > >> >> >> > >> >notknow what to do.

> > >> >> >> > >> > As I said before, this is the only workstation > > >> >> >> > >> > with this
> > >> >> >> > >> > problem. It
> > >> >> >> > >> > is able to print to other printers.

> > >> >> >> > >> > Any Suggestions?

> > >> >> >> > >> > Thanks in advance for your help!

> > >> >> >> I have also tried that, but the same thing happens.

> > >> >> >> But, It seems to have "magically" fixed itself. This > > >> >> >> has happened
> > >> >> >> before though and then it randomly has the problem > > >> >> >> again.

> > >> >> >> Hopefully the problem doesn't come back, but if it does > > >> >> >> I'll let
> > >> >> >> you
> > >> >> >> know.

> > >> >> > Well it is broke again! I don't know what to do. This > > >> >> > is almost a
> > >> >> > clean install. I just wiped the hard drive and > > >> >> > reinstalled Win XP
> > >> >> > Pro
> > >> >> > 1 1/2 weeks ago.

> > >> >> > Any other suggestions?

> > >> >> > Thanks.

> > > Well, I'm going to reinstall Windows because that didn't seem > > > to help
> > > at all. I just hope the problem doesn't reoccur again!

> > > I'll let you know.

> > > Thanks for the help!

> Yes, I agree.

> However, I have never had a problem with this printer driver > before.
> I found a work around that was truly much simpler than trying to go
> through hours of work. We just had a person leave that had > basically
> the same machine as the one that I am having the problem with so I
> switched them. Now the person who had the problem can print just > fine
> and I can use her PC somewhere else that doesn't have to print to > the
> Dell.

> Thanks for all of your help. I agree it would be nice to figure > out
> what the problem is and fix it, but it isn't worth all the time and
> effort trying to get it to work. I've already wasted enough of my > and
> her time trying to fix it.

For an odd twist, the computer I just gave her has done the same
thing. There are two other people connected and printing to this
printer and have not experienced this problem whatsoever.

I have no idea what to do now. Does this narrow down the problem for
anyone?

Thanks

Well I think I found a way around it that seems to work.
I went on the server and went to Add a Printer. I then chose the
printer port to point to the printer I want to print to and then I
used an HP 8100 print driver. I then added that printer to the client
computer and it seems to be working correctly for now. The Dell
doesn't really have any special features that can be used with its own
driver so I don't think I'm sacrificing much.

I'll let you all know if there are any updates.




Interesting. And yet doing that with the "correct" printer driver does not work.

Hope it keeps working.

Tom
MSMVP
Windows Shell/User

.

Relevant Pages

  • Re: No Wireless Connectivity after SP2, Hardwire OK
    ... >to fix this problem. ... installation and post-installation page ... My first guess is still the driver update or third ... Could you borrow equipment from another manufacturer for a test? ...
    (microsoft.public.windowsxp.network_web)
  • Re: ** DVD / CD-ROM drive disappeared **
    ... >> - I tried "System Restore", but it did not fix the problem. ... >> - I uninstalled and reinstalled the driver, ... >> - Fortunately, I had complete XP installation files, but unfortunately ... >> I attempted for reinstallation, ...
    (microsoft.public.windowsxp.configuration_manage)
  • Re: ** DVD / CD-ROM drive disappeared **
    ... >> - I tried "System Restore", but it did not fix the problem. ... >> - I uninstalled and reinstalled the driver, ... >> - Fortunately, I had complete XP installation files, but unfortunately ... >> I attempted for reinstallation, ...
    (microsoft.public.windowsxp.hardware)
  • Re: ** DVD / CD-ROM drive disappeared **
    ... >> - I tried "System Restore", but it did not fix the problem. ... >> - I uninstalled and reinstalled the driver, ... >> - Fortunately, I had complete XP installation files, but unfortunately ... >> I attempted for reinstallation, ...
    (microsoft.public.windowsxp.general)
  • Re: ** DVD / CD-ROM drive disappeared **
    ... >> - I tried "System Restore", but it did not fix the problem. ... >> - I uninstalled and reinstalled the driver, ... >> - Fortunately, I had complete XP installation files, but unfortunately ... >> I attempted for reinstallation, ...
    (microsoft.public.windowsxp.customize)