Re: Printer Driver will not stay installed - asks to install immediately after installing when clicking on printer properties.

On the affected workstation:

Delete every printer driver installed.
See this web site-
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Navigate to the Windows spool\printers directory and delete every file found there.
The default spool directory is
<drive>\windows\System32\spool\printers

Install the printer driver locally connected to File.

Try printing.

Tom
MSMVP
Windows Shell\User


<bcclegalemail@xxxxxxxxx> wrote in message news:1175522629.521802.127880@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I tried printing to file and I get the error message "Unable to access
printer"

Thanks.

On Mar 31, 9:50 am, "Tom Ferguson" <tom.ms...@xxxxxxxxx> wrote:
At the time the network printer is not available, are other network
functions OK?

If you you have the driver installed locally, change the port to "File"
and try printing. Then change back to the network port and try printing.

Let us know.

Tom
MSMVP
Windows shell/User

<bcclegalem...@xxxxxxxxx> wrote in message

news:1175285005.588970.239300@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> On Mar 30, 12:27 pm, bcclegalem...@xxxxxxxxx wrote:
>> On Mar 30, 11:20 am, "Alan Morris [MSFT]"

>> <ala...@xxxxxxxxxxxxxxxxxxxx> wrote:
>> > Try installing the driver locally, then making the connection. >> > It
>> > sounds
>> > like not all the require files are getting to the client >> > machine.

>> > --
>> > Alan Morris
>> > Windows Printing Team
>> > Search the Microsoft Knowledge Base
>> > here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

>> > This posting is provided "AS IS" with no warranties, and confers >> > no
>> > rights.

>> > <mcterb...@xxxxxxxxx> wrote in message

>> >news:1175254682.799155.61380@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

>> > > Thanks for your help, but this is a network printer shared by >> > > the
>> > > server. It does not show a New Hardware Wizard.

>> > > On Mar 30, 1:42 am, "Cari \(MS-MVP\)" >> > > <NewsGro...@xxxxxxxxxxxxxx>
>> > > wrote:
>> > >> See:http://support.microsoft.com/default.aspx?scid=kb;en-us;298370
>> > >> --
>> > >> Cari (MS-MVP)
>> > >> Windows Technologies - Printing &
>> > >> Imaginghttp://www.coribright.com/windows

>> > >> <bcclegalem...@xxxxxxxxx> wrote in message

>> > >>news:1175200013.269584.157250@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

>> > >> >I have a network Dell M5200nprinterinstalled. I only have >> > >> >this
>> > >> > problem with one workstation. When I try to print to the >> > >> > Dell
>> > >> > it says
>> > >> >printerisnotinstalled. I go to Printers and right click on >> > >> >the
>> > >> >printerand click on properties. Immediately a dialog box >> > >> >comes
>> > >> >up
>> > >> > that says theprinterdriverisnotinstalledand asks me if I >> > >> > want
>> > >> > to
>> > >> > install it.

>> > >> > If I click yes I can install it. I go through the install >> > >> > and
>> > >> > select
>> > >> > the correctprinterdriverand then finish. The same thing
>> > >> > happens!
>> > >> > I am unable to print to theprinter. I have tried >> > >> > installing a
>> > >> > generic HPdriverand I get the same result.

>> > >> > I fixed the problem once by doing a System Restore this
>> > >> > morning. I
>> > >> > thought I was out of the woods, but the problem reappeared >> > >> > and
>> > >> > I do
>> > >> >notknow what to do.

>> > >> > As I said before, this is the only workstation with this
>> > >> > problem. It
>> > >> > is able to print to other printers.

>> > >> > Any Suggestions?

>> > >> > Thanks in advance for your help!

>> I have also tried that, but the same thing happens.

>> But, It seems to have "magically" fixed itself. This has happened
>> before though and then it randomly has the problem again.

>> Hopefully the problem doesn't come back, but if it does I'll let >> you
>> know.

> Well it is broke again! I don't know what to do. This is almost a
> clean install. I just wiped the hard drive and reinstalled Win XP > Pro
> 1 1/2 weeks ago.

> Any other suggestions?

> Thanks.



.

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