Re: Problem faxing with SBC DSL connection

Which may or may not work, unfortunately, as not all cell phones are setup
to emulate modems, and not all of those that DO emulate Fax modems will work
with Windows XP Fax:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835157
27. Can I use my "Fax capable" Cell phone; Fax Equipped ISDN adapter; VoIP
(Broadband) Telephone service with XP Fax?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"hollycan" <hollycan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5F4CD577-6053-4DC3-A6C1-1B57D21F968F@xxxxxxxxxxxxxxxx
Other thing you can do is plug in your mobile phone by USB and use its
modem.

"BARB" wrote:

Thank you Lem for your reply. I didn't know that there was a problem
with
too long of a post response. Even if it was too long, it was very
helpful to
me.

BUT, now my computer is working very, very, very slow on the internet
and I
get kicked off, too. Your assistance with this resulting problem will
be
appreciated.

"Lem" wrote:

Yes, the filter MVP Hal Hostetler mentioned in his reply below is the
same as the filter you already have with my DSL service. And yes, the
re-routing you describe should solve your problem -- if you have a fax
modem.

Here's the situation. You have one telephone line (the wall jack).
You can use this line for several purposes: (1) making plain old
telephone calls; (2) sending and receiving faxes; (3) connecting your
computer to the Internet via "dial-up service;" and (4) connecting your
computer to the Internet via DSL. Although there are ways to do more
than one of these things at the same time, let's take them one at a time
to start.

The first question really is your question (3) -- do you have a fax
modem? The simplest way to determine this is to look at the documentation
that came with your computer. If you don't have the paper work, there
are ways to determine if you have a fax modem, but let's assume that you
do. Based on your first post, "When I try to send a fax I get a
message that the phone is busy," it sounds like you do.

Take a look at the back of your computer. Are there any phone jacks
there (they will look like your wall jack)? You may have one or two jacks
(or none). See
http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml for an example
of what you're looking for. Note that you may
have an "Ethernet" or network jack (right now, that may be connected
to your DSL modem). An Ethernet jack looks like a phone jack but it's
slightly wider. Use the plug that now plugs into the wall jack to
compare -- the plug from the wall jack will fit snugly into a phone jack,
but it's smaller than an Ethernet jack.

If you don't have any phone jacks, you don't have a modem, and you'll
either have to buy a fax modem or a stand alone fax machine before you
can send faxes. If you have one or two jacks, you have a modem, and
we're assuming that it's a fax modem (not all modems are fax modems). If
you have one jack, things are simple. If you have two, you need to
figure out which is which. The jacks are usually labelled, either with
pictures or (as in the example above) words. You want the jack that
says "line" or "telco" or has a picture that looks like a phone jack. You
do NOT want (yet) the jack that says "phone" or has a picture of a
telephone.

Now, disconnect the wire that goes from the splitter to the wall jack
(this will disconnect your DSL Internet connection, but ignore that for
now). Connect the end of the wire that used to go into the splitter
to the "line" or "telco" phone jack on the back of your computer. (If
there's only one phone jack, that's the one you use). Your computer
modem is now connected to the phone company. If you want to double check,
and assuming that your computer has two phone jacks, disconnect the
line that goes from your phone to the DSL filter, and connect it to the
second jack on the back of your computer (the one that says "phone" or
has a picture of a phone). Pick up the receiver and you should hear a
dial tone. If not, you have a problem with the wall jack, the wires,
or the modem, and this post is long enough already to attempt to deal
with that.

Hang up the phone, and send a test fax. If it works, great. If not,
the problem is with your fax setup (or perhaps you don't have a fax modem
after all).

Assuming that you were able to send the test fax, let's put things
back together.

Connect the splitter to the wall jack. Leaving the phone connected to
the "phone" jack on your computer, get another wire, with a plug on each
end. Plug one end into the "line" or "telco" jack on your computer
and the other end into the DSL filter (where the phone used to be
connected).

Your connections should look like this:

Computer "line" jack--------------DSL
Filter------------------Splitter-----------Wall

|
Computer "phone" jack------Telephone
|

|
Computer Ethernet or USB jack ------DSL modem---------------|

Let us know how it goes.

BARB wrote:

Thank you for your response, however as I have stated I am not a
very good
computer person and will need direct and specific answers to my
questions
which I will repeat here:

1) Is the filter MVP Hal Hostetler mentioned in his reply below the
same as
the filter I already have with my DSL service that is already
plugged in with
my phone line?
2) Is the re-routing of the cable and phone line hook-ups,
suggested to me
as outlined below, a solution to the problem? If so, what about the
filter,
DSL modem box, etc?
3) New question: You say I will need a conventional fax modem with
a live
telephone line attached. Isn't there such a fax modem already
installed in
my system since the fax program is there? And the live telephone
line I have
since I have phone service. Perhaps the re-routing of the
cables/phone lines
as mentioned is a possibility. If so, I need step by step
instructions to do
that.

"Carey Frisch [MVP]" wrote:

Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional
fax modem
with a live telephone line attached. You cannot use broadband
unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1

Or consider purchasing a regular fax machine and connect it to
your phone
line.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:

http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx


--------------------------------------------------------------------------
-----------------

"BARB" wrote:

| I have read numerous posts regarding my problem which is I
cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which
connects to
| wall phone jack. Computer connects to DSL modem which connects
to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable
regarding
| computers) to "plug phone into the other jack in the back of the
computer
| that has a picture of a phone next to it then the line from the
wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the
filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would
that be the
| same filter I already have with the DSL? And, do you agree with
the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate
female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line,
sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a
standard voice
| > telephone to the DSL line, then connect an analog fax modem to
the line
| > through the line filter. Your DSL provider has these filters,
so does your
| > local Radio Shack store:
| >
| >

http://www.radioshack.com/category.asp?catalog%5Fname=CTLG&category%5Fname=CTLG%5F004%5F004%5F002%5F000&Page=1&find=dsl%20filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- hhh@xxxxxxxx
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > "Lolobeansmama" <Lolobeansmama@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message
| > news:FFFC7B32-01EB-498D-9C48-36509D3F24A7@xxxxxxxxxxxxxxxx
| > > When I try to send a fax I get a message that the phone is
busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send
a fax? I
| > > can't
| > > figure out how to do so without turning off my computer.
Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >





.

Relevant Pages

  • Re: Problem faxing with SBC DSL connection
    ... Other thing you can do is plug in your mobile phone by USB and use its modem. ... You have one telephone line (the wall jack). ... have an "Ethernet" or network jack (right now, that may be connected to your DSL modem). ... Is the filter MVP Hal Hostetler mentioned in his reply below the same as ...
    (microsoft.public.windowsxp.print_fax)
  • Re: win xp fax with dsl?
    ... the fax/modem does NOT have to connect to a non DSL line. ... pass filter at each phone jack EXCEPT for the jack to which the DSL modem ...
    (microsoft.public.windowsxp.basics)
  • Re: Windows XP Fax
    ... have cable internet, not phone and I have enabled both send and receive on ... go CONTROL PANEL-Telephone and Modem option setting ... You CANNOT fax using a DSL modem. ... >> Remember that DATA/FAX modem must be hooked to the PHONE jack ...
    (microsoft.public.windowsxp.print_fax)
  • Re: Windows XP Fax
    ... I have a line from ADSL Modem going into splitter ... Remember that DATA/FAX modem must be hooked to the PHONE jack ... You CANNOT fax using a DSL modem. ...
    (microsoft.public.windowsxp.print_fax)
  • Re: Faxing-no dial tone
    ... I do understand what you told me to do with connecting ... filtered DSL & telephone line hooked up to it. ... > The two phone jacks on the back of your computer are the dialup modem.. ... > Connect the output marked 'line' to a telephone jack via a filter supplied ...
    (microsoft.public.windowsxp.print_fax)