Re: New Printer problem--Help please!

JO wrote:
My husband and I have a small network. He has a Sony Vaio desktop running XP Professional Edition, with a connection to the internet and printer. We use a Linksys wireless-b router. I have a Dell Inspiron with a wireless connection. We connect to the internet through the desktop. We set up a workgroup called Office, and all was well. We just replaced our Canon MP730 printer with a Canon MP830 printer. The printer was set up on the desktop, as was the previous printer, the 730.

Problem is that now on the desktop the workgroup displays both the desktop and the laptop computer, but on the laptop the workgroup only displays the laptop computer. Therefore, the laptop cannot print because the new Canon 830 printer cannot be added/accessed.

I have checked and the new printer is shown as shared. I have turned off the firewall on both computers; still no luck. I can ping the desktop from the laptop, and can pink t he laptop from the desktop. I have no clue why the desktop shows both PCs on the workgroup but the laptop does not.

I don't care much about file sharing, but I really need to print from the laptop. I've read through dozens of postings, done searches on the internet and checked Dell's help/support (I just don't have the fortitude to try to reach Dell support) but still no luck. Can anyone here help? Thanks in advance!

Were you able to share the previous printer?

Rather than looking at the workgroup (in My Network Places), what happens if you try to add the printer in the normal way using the "Add Printer Wizard" from Control Panel | Printers and Faxes?

Can you browse for the printer?
If not, can you connect by entering the printer's name as
\\SONYNAME\PrinterShareName
where "SONYNAME" is the name you assigned to the Vaio and "PrinterShareName" is the name you assigned to the new printer

If this doesn't work, do you get any error messages? If so, please post them exactly.

[P.S.: You said that you "connect to the internet through the desktop." Is that really correct, or do both computers connect (wired or wireless, it doesn't matter) to the router, which then connects to the Internet?]

--
Lem MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
.

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