Re: fax cant find address book

I would never try to copy "the contents" of an old hard drive onto a new one
and expect it to work correctly. You should install the OS on this hard
drive. The problems you are having such as loss of the System Restore and
address book settings indicate you have a lot of problems with this
installation and likely will have more. Obviously this hard drive has
retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to load
is anyone's guess. It is probably another manifestation of the way you
migrated to this hard drive. If I were you I'd be looking into the method
used to migrate your operating system. This is not a fax issue.
--
Russ Valentine
[MVP-Outlook]
"r0nbo" <mackro@xxxxxxxxxxxxx> wrote in message
news:utY8mY%23MHHA.4720@xxxxxxxxxxxxxxxxxxxxxxx
Yes I installed a bigger hard drive and let the software copy the entire
contents from the old to the new drive. For the most part this worked fine
but I should have done it in Safe Mode as a few things didnt make the
transition probably because they were in use at the time. The only thing I
ended up having to re-install was Office 2003. Now what problem do you
find unintelligible? The telephony service one? Under Services is one
called Telephony. It must be enabled before your fax modem will work. When
the Send a fax and Receive a fax tabs remain ghosted in fax console thats
the first place to look for a reason. I will occasionally find that
disabled and have to enable it which makes the options unghost in the fax
console. I suspect that MSs monthly download of its bad program scan turns
it off. There are so few people using fax anymore that I cant find any
information on this matter. As for the system restore problem that really
doesnt come under the title of this newsgroup so unless requested I wont
elaborate further. I hope this has been made more intelligible to you.
thank you for your time.

"Russ Valentine [MVP-Outlook]" <russval@xxxxxxxxx> wrote in message
news:D7A12894-2A30-4B89-82F9-EAFA8EAD28F2@xxxxxxxxxxxxxxxx
You're the one who said you just changed to a new hard drive which means
you just re-installed everything, right? Hardly fits with your claim that
you "never changed anything." The description of your other problem is
equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
"r0nbo" <mackro@xxxxxxxxxxxxx> wrote in message
news:OmwwpN5MHHA.2028@xxxxxxxxxxxxxxxxxxxxxxx
I didnt know you could set the default address book as I had never needed
to. I never changed it to Outlook as it has been on here for ages and
never interefered with the windows address book that fax brought up.
Nevertheless I changed it and now its where its supposed to be. Now if I
could figure out what occasionally turns off the telephony service
rendering fax inoperable. Its no trouble to turn it back on but its a
nuisance. That happened even before I moved everything to this new larger
drive. The only other gripe is I lost the System Restore and it sees the
old drive as still the system drive and I cant seem to change it.
Thanks for the fax fix.


"Russ Valentine [MVP-Outlook]" <russval@xxxxxxxxx> wrote in message
news:C8F5AC8E-9616-4517-8205-067AFFA19D43@xxxxxxxxxxxxxxxx
Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the
wrong address book. If you installed Outlook, it becomes the default
address book service for your operating system. It has no way of
knowing you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
"r0nbo" <mackro@xxxxxxxxxxxxx> wrote in message
news:ezpYuC4MHHA.3872@xxxxxxxxxxxxxxxxxxxxxxx
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax
has the Address Book to pick numbers from it brings up an empty box
with no numbers and no choice of address books to choose from, its an
empty choice box.

"Russ Valentine [MVP-Outlook]" <russval@xxxxxxxxx> wrote in message
news:uzn$kj2MHHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
"r0nbo" <mackro@xxxxxxxxxxxxx> wrote in message
news:ZbydnUkHjIhs5j_YnZ2dnUVZ_tunnZ2d@xxxxxxxxxxxxxxxx
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a fax.
The address book is there and all the info is still in it but fax
doesnt see it now. I even uninstalled and reinstalled the fax service
to no avail. Gotta be something in the registry but I cant find it.













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