Re: Printer Problems
- From: Bob Kehoe <BobKehoe@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 22 Dec 2006 08:30:00 -0800
Followd all you suggestions but still no luck getting all the same error
messages.
Do you have any other ideas or suggestions or should I just start looking
for a new printer??
Thanks
--
Bob K.
"Cari (MS-MVP)" wrote:
Disconnect the printer from the PC..
Use the cleanup utility from Lexmark to remove all traces of the sofware...
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:93:0:0&emeaframe=&fileID=706&searchLang=en&searchLang=en
Reboot the PC.
Download a new copy of the printer software from Lexmark.
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:93:0:0&emeaframe=&fileID=559&searchLang=en&searchLang=en
Install the software.
Do NOT connect the printer to the PC until the software tells you to do so.
Any better?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Bob Kehoe" <BobKehoe@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:04ECBA5C-0309-4A3C-B1AA-CD5C9B898A7B@xxxxxxxxxxxxxxxx
This is USB Printer.
--
Bob K.
"Cari (MS-MVP)" wrote:
Is this a USB or LPT printer?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Bob Kehoe" <BobKehoe@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7E8ADDAA-7CC1-4206-A27E-F5DAC2398147@xxxxxxxxxxxxxxxx
Recently purchased new computer with XP Professional.Kept the old
printer-
Lexmark X63-(Printer,Copier,Fax and scanner)because I never had any
problems
with it and it was working well.
I insalled it on the system and it worked good for several days then
suddenly quit and began throwing errors as follows:
1-SHPC32-Port Monitor has encountered a problem and needs to
close-image
could not be read.
2-You chose to end a nonresponsive program-ARTcopy 55 MFRC application
3-You chose to end a nonresponsive program-Inkjet Printer Driver
Control
Program
4-Non responsive program-Inkjet Printer Driver Control Program.
I have uninstalled and reinstalled the printer to no avail from the
original
disk.
I have also downloade the program from the Lexmark website and used it
to
no
avail.
Does anyone have any answers .
Thanks
--
Bob K.
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