Re: USB ports stop recognizing printers
- From: "Tom" <Tom@xxxxxxx>
- Date: Thu, 30 Nov 2006 07:50:22 -0500
The CPU was at 99% Idle. There were 10 documents in the queue. I stopped and
started the spooler service but no luck. The PC just lost communucation with
the printer. Research mentioned a file called usbprint.sys. If it happens
again, I'll restore that one file and see if that restores USB/printer
communication.
"Netman" <dchaney@xxxxxxxx> wrote in message
news:1164826466.097503.260140@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
When you try to print the CPU will probably be pegged at 100% by the
spooler. I suspect a recent MS update is the culprit as I am seeing
this repeatedly and it all started about the same time. Unfortunately I
haven't found out which one or if there is a patch for it yet.
Tom wrote:
After the system restore, I did the year of updates and recreated the
image
file. The printer worked perfectly for about 3 weeks until the exact same
problem occured again. I once again restored the updated image and it
started working. This one has me stumped.
"Chuck" <cdkuder@xxxxxxx> wrote in message
news:u4b1QcPDHHA.3396@xxxxxxxxxxxxxxxxxxxxxxx
There is a possibility that one of microsofts updates caused the
problem.
They tighted up the windows USB drivers to more closely conform to the
standards.
"Tom" <Tom@xxxxxxx> wrote in message
news:SIOdnXGV6e0AJsDYnZ2dnUVZ_q6dnZ2d@xxxxxxxxxxxxxxx
Client has a HP 6110xi printer that worker perfectly for over a yeardifferent
connected to a Dell running XP Pro with all updates. He calls and
says
he
can't print. The printer status says "Offline". I used the HP utility
to
remove the drivers and deleted all the USB ports in device manager and
rebooted. USB ports correctly reinstall. I started to reinstall the
latest
driver from HP. I plugged in the USB cable when prompted and never got
the
USB connection. I tried to install a different printer and had the
same
issue. It was like I never plugged in the USB cable. I also tried
USB ports. The USB ports would work for everything else, USB portable6110xi
drives, camera, IPAQ pocket PC. I took the HP 6110xi and USB cable to
a
different PC and it installed perfectly. As a last resort, I restored
an
image I had made when I reloaded the PC a year ago. I went to the HP
and a test page printed perfectly.that
Since no other software or hardware has been installed, my thinking is
a file is getting corrupted or deleted since an image restore solvedit's
the
problem. And since the printer works perfectly after the image
restore,
not a hardware problem. Talking to HP, they said that Dell's do not
have
enough voltage to run the HP 6110 but couldn't explain why it worked
for
a
year and an image restore solved the problem.
Anyone had any ideas on this one?
Thanks,
Tom
.
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- Re: USB ports stop recognizing printers
- From: Netman
- Re: USB ports stop recognizing printers
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