Re: Printers are showing ports NE00, nothing prints out

I'm back, I've changed my printers around and did some system changes. I gave
up using the Quicken on my desktop, installed in on my laptop, connected it
to a HP Deskjet 825c on a USB 2.0 port. My control panel shows that the
printer is on the USB port. Installed the Quicken and restored by data file.
It shows the printer on NE00. BUT -- it seems to be printing through this
setting for the time being (probably until I turn the computer off). My
desktop is working fine with all the printers now in other programs so at
least I can work and print for now. Thanks for the tips, truly
appreciated!!!!!!

"Paul Baker [MVP, Windows - Networking]" wrote:

The port monitor software could have been installed by HP, worked initially,
but then failed at some point for whatever reason.

You didn't run out of ideas, because I gave you several. So take a deep
breath, and try it. Good luck.

Paul

"ADS" <ADS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1D9647C1-C259-4E1F-9DB6-607994FFD8EF@xxxxxxxxxxxxxxxx
Thanks, I'll check it out, I've just ran out of ideas. I've been on
Quicken's, HP and Canon's sites and haven't found anything remotely
solving
this problem. It started before I added the Canon printer, just the recent
weeks has it been more difficult to get work printed.

"Paul Baker [MVP, Windows - Networking]" wrote:

Ann,

This page tells you how to clean up third party printer software:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

You don't have to delete your printer drivers, but you should follow the
part about Cleanspl.exe. This should do the job for you of removing those
registry entries, as well as some other things.

I suggested that you look through all your printer manuals for any
mention
of a USB to serial port or that it installs a port monitor for that
purpose.

Since it is potentially HP or Canon software that is causing the problem,
you could seek technical support from those companies and they may be
able
to tell you if you have a USB-to-serial port or and if it installs a port
monitor.

Paul

"ADS" <ADS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C78B1D28-20CB-414B-92B3-28BE3BFABE74@xxxxxxxxxxxxxxxx
Do you have a suggestion as to how I can remove all the printer
settings
and
then reinstall each without having to tamper with the registry. The
first
instance of my issues showed up through running Quicken 2004 when I
went
to
print reports and has been showing up more and more in other programs
now.
I
appreciate your time and help, thanks, Ann

"Paul Baker [MVP, Windows - Networking]" wrote:

If you've never edited the registry before, find someone who has. I'm
not
willing to try to explain it to you in this medium, because of the
risk
of
damage to your system that I will be liable for.

Paul

"ADS" <ADS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A625ADDB-66A7-4D8B-B8FB-06B29AD9FA94@xxxxxxxxxxxxxxxx
I have never edited the registry before, where do I find the key.
Should
I
make a copy of the whole registry?

"Paul Baker [MVP, Windows - Networking]" wrote:

Okay, then where are these NE* ports showing up exactly?

There may be a third party (HP or Canon) port monitor causing this.
I
am
pretty sure that the Description is not supposed to be "Virtual
printer
port
for USB".

Port monitors are registered in this registry key:
HKLM\CurrentControlSet\Control\Print\Monitors

You can try deleting suspicious entries from here, and each time
you
do
so,
reboot and check the Ports page of the printer properties again.
You
will
want to backup that registry key first, and please be careful.

Also make sure you have a USB Monitor key with a value
Driver=usbmon.dll.

BTW Google will let you search old newsgroup posts. You will find
several
threads with a similar problem to yours, though I can't extract
anything
useful out of them myself:
http://groups.google.com/advanced_group_search

I would try a Test Page.

Paul

"ADS" <ADS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7B343831-8C55-4307-99E7-216D0319B51F@xxxxxxxxxxxxxxxx
The ports read as follows:

USB005 Virtual printer port for USB hp officejet 825c series
USB004 Virtual printer port for USB Canon MP830 Series
Printer
USB003 Virtual printer port for USB HP OfficeJet Pro K850
Series
USB002 Virtual printer port for USB Canon MP830 FAX
USB001 Virtual printer port for USB

There are no NE** ports showing on the Print Server window.
That's
why
I'm
at a loss as to where I can delete these settings, I've been
looking
through
all my settings to find where I could remove the information.

"Paul Baker [MVP, Windows - Networking]" wrote:

Some software is messing with you.

Open each printer properties dialogs and, on the Ports page,
change
the
port
to what you want (USB*) and click OK.

Then open the Print Server Properties dialog using File | Print
Server
Properties. Use it to delete all these silly NE* ports. Just out
of
curiousity, what is in the Description column for these ports
(in
either
place)?

Now, print a Test Page using the "Print Test Page" button on the
printer
properties dialog? Then print from Notepad. Did these work?

Then keep trying one application at a time until something
"breaks".

Paul

"ADS" <ADS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BAE7946B-15B4-465C-BB4C-9B4D60BA836E@xxxxxxxxxxxxxxxx
Thanks for the reply. All printers have worked, they won't
print
with
all
components of Office 2000, Quicken 2004, Adobe Acrobat 7
Professional,
Notepad, Wordpad, Corel - you name it, these ports have taken
over
the
usb
settings. All of the printers are good to go, just these ports
have
taken
over everything and I don't know how to get them deleted or
removed.

"Paul Baker [MVP, Windows - Networking]" wrote:

Only certain programs use port names NE00, NE01, NE02, NE03,
etc...
I
have
seen older versions of Microsoft Word do that. I think it is
making
a
temporary port that is redirected to a network printer
instead
of
just
using
the network printer directly. Of course, it's not even a
network
printer
from what you describe. I would test it with a program that
doesn't
do
that.

Does a Test Page print correctly? Is Notepad able to print
correctly?

Does your printer show up in the Device Manager? I think it
would
be
in
the
properties of the USB controller to which it is attached,
where
it
lists
attached devices.

Did it ever work? If so, what changed?

Paul

"ADS" <ADS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7360DEF8-F61E-43D8-9D64-A719473565A1@xxxxxxxxxxxxxxxx
This is on a desktop that is running Windows XP Home, all
my
printers
are
showing that they are connected to usb ports. When it comes
time
to
print,
they are listed and printing to NE00, NE01, NE02, NE03 etc.
ports.
Nothing
gets printed! I'm getting so desperate, that I am reduced
to
plugging
in a
small printer in the front usb port so that I can print
tips
or
instructions,
then unplugging it. I'm afraid that soon that port will be
turned
to
something I can't access. I'm not sure when this began but
it
has
affected
my
programs that I print items through. Please help, I'm at a
loss!


















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