Re: HP Printer- document printing failed!

Does it work again if you uninstall the Symantec product?
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Dipen" <Dipen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8063242E-4990-4FB8-8858-D874444A6E36@xxxxxxxxxxxxxxxx

I am using Windows XP Professional, SP2 with all latest patches. I have
been
using HP Laser Jet 5100 PCL6 Network Printer for last one year without any
problem. Few days back, I installed Norton 2006 Internet Security as well
as
Norton 2006 System Works. After installation I used One Button Check Up
and
allowed Norton System Works to fix all the problems.

Now I find that i am unable to print any document on my LAN Network
Printer...I always get Error - Document Printing Failed! I tried deleting
and
re-installing Printer. While installing it doesn't recognise any printer
in
the Network, however it recognises when IP address of printer is given.
Printer gets installed but again same problem..."Document Printing
Failed!'"
My other colleauges are able to print in that Network Printer. Also I am
able
Ping Printer IP address and get good response!

Can Anybody help?
--
DKL


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