Re: Can't set-up fax service in WinXP

Hi Hal.

Thanks for this. I have now extracted all the files on my WinXP CD/I386
folder to F:\I386 (the default path shown in the previous error dialog).
The wizard completed fine and there's now a Fax icon in the printers group,
but the wizard didn't take me through any set-up procedure as I was
expecting and double clicking the Fax icon brings up a typically unhelpful
error message saying 'Operation could not be completed. Either the printer
name was typed incorrectly, or the specified printer has lost its connection
to the server. For more information click help.' Not surprisingly,
clicking help just brings up a generic printers troubleshooter that's also
of no help.

I'm stumped. Any further suggestions?

--
Jonathan Finney


"Hal Hostetler [MVP P/I]" <hhh@xxxxxxxx> wrote in message
news:%23xfKLI6eGHA.2188@xxxxxxxxxxxxxxxxxxxxxxx
See if these pages help:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835131
1. How do I install the Windows XP Fax Services?
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation
Files?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Jonathan Finney" <plegron@xxxxxxxxxxx> wrote in message
news:qZmbg.1885$_04.1040@xxxxxxxxxxxxxxxxxxxxxxx
I have installed an external faxmodem (USR 5633) which is showing as
working
fine in Device Manager.

When I try to set-up the fax service some files are required from the XP
SP2
CD. I can see the files exist on the CD and location specified in the
drop-down in the same dialog box is correct (F:\i386), except that the
last
letter of the extension is replaced with an underscore (_).

Since this is the WinXP CD that was used to install the OS in th first
place, how come windows doesn't know how to access these files?

--
Jonathan Finney






.

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