Re: Fax is pending, sent before



The error message you hear is telling you that the fax you were trying to
send has an incorrect phone number format. Set the number of retries to 0 so
the retry cycle will complete and allow you to delete this fax from your
Outbox.
--
Russ Valentine
[MVP-Outlook]
"Angel Blue01" <angel_blue_co2004@xxxxxxxxx> wrote in message
news:1148240719.211055.268340@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
A user came to me a few months ago asking if he could send a fax from
his computer. He has a Dell Dimension 4500S with Windows XP Home. I
sent a test fax to our fax number. It worked successfully.

A few days ago he came to me and said he could not fax. He had
disconnected the phone line. I plugged it back in and tried it. I could
not fax. The wizard completes but pauses when it reaches the sending
step.

I look in the Fax Console and it says the fax is pending.

It seems to be able to send when I restart the computer while Windows
is loading. But I hear an electronic sound that sounds like an error
from the operator.

I don't understand why this doesn't send. This worked before in March!
There have been no significant changes since I sent the test faxes. I
did not have to restart the computer or do anythign other than print to
the Fax printer and follow the wizard. I don't know why this no longer
works,

Thanks.



.



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