Fax is pending, sent before



A user came to me a few months ago asking if he could send a fax from
his computer. He has a Dell Dimension 4500S with Windows XP Home. I
sent a test fax to our fax number. It worked successfully.

A few days ago he came to me and said he could not fax. He had
disconnected the phone line. I plugged it back in and tried it. I could
not fax. The wizard completes but pauses when it reaches the sending
step.

I look in the Fax Console and it says the fax is pending.

It seems to be able to send when I restart the computer while Windows
is loading. But I hear an electronic sound that sounds like an error
from the operator.

I don't understand why this doesn't send. This worked before in March!
There have been no significant changes since I sent the test faxes. I
did not have to restart the computer or do anythign other than print to
the Fax printer and follow the wizard. I don't know why this no longer
works,

Thanks.

.



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