Re: Explorer Crashes when I try to print
- From: "Cari \(MS-MVP\)" <Newsgroups1@xxxxxxxxxxxxxx>
- Date: Thu, 20 Apr 2006 10:35:18 -0700
Use System Restore and go back to before the Security Update was installed.
There is a known issue with the Update and ANY HP hardware. More solutions
at:
http://aumha.net/viewtopic.php?t=19125
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows
"Eddie" <eddie@xxxxxxxxx> wrote in message
news:1145525191.047454.280180@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Printers: Canon LBP-1210, HP Deskjet 950 C
These two printers were linked to a desktop computer which served as a
print server for a small network. Everything worked fine till Monday
this week, when the print server refused to print. When I tried to
print a test page to either printer from the control panel applet,
Explorer crashed without warning and without an error message. It came
up again a few seconds later with all explorer windows closed. I did
the usual uninstall/install routine but nothing changed.
I decided to solve the problem by buying a Belkin wireless print server
which arrived today.
In the meantime, I linked my Sony laptop directly to the Canon printer
(USB) and it printed fine for a few hours, but then had the same
symptoms as my wireless computer.
When the wirless print server arrived, I installed it and tried to
print from the three computers on my network. None of them will print.
When I try to print from an application nothing happens, when I try to
print a test page from explorer, explorer crashes with no warning. The
only thing that has changed on any of these computers is the automatic
installation of a security update over the last few days.
I have followed the procedure outlined at
http://support.microsoft.com/kb/918165 and it did not help.
To recap. Computers and printer were talking to each other fine. Now
the printers refuse to print and explorer crashes when I try to print
from there. Please help, I've wasted a lot of my time on this and as a
self employed small business man, I can ill afford to do so.
.
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