Re: Printing stopped

There are some known problem areas.
First, it may be necessary to remove and reinstall the Windows USB
controller and port drivers.
Next, there are a few USB support chips on MBDs that do not really meet the
newer USB standards. The same thing is true of some printers. SP2 tightend
up the required compliance with the standard.


<thomr01@xxxxxxxxxxxxx> wrote in message
news:ORrLf.33327$X7.869@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi syndata,

I've had the same problem on a Dell 8400 with a HP 7350 Photo"smart"
printer
since mid-December. The printer worked flawlessly for a year and a half
then
suddenly stopped working. I don't suspect malicious code; I keep both my
antivirus and anti-spyware up to date daily... almost obsessively (if you
have ever spent days cleaning dozens of infected computers you would be
too). My suspicions lie more around reckless code.... Microsoft patches
and
automatic "update". The printer appeared to stop working a couple of days
after a security update; I didn't have to print anything at home for a
couple of days.

Microsoft blames the HP driver, HP says it's a Dell problem and Dell is
clueless.

If you would like a detailed account of things that I've tried see my post
in this newsgroup dated 2-2-06 - "WindowsXP and HP 7350 USB Printing
Woes"

Good luck, I've been trying for over 2 months and still don't have a
solution. The printer is OK, it prints when other Windows and Linux boxes
are attached to it. I have it on a print server now so the other PCs
around
the house can print on it.

Tom R.




"syndata" <syndata@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:55A88617-8313-4919-ACC3-C857D33BE232@xxxxxxxxxxxxxxxx
Hi all,

I have been noticing that there are more posts in the last few days with
this problem, and I am wondering if it could be malicious code causing
it.
I
have had a couple clients that are having this problem.

Windows XP Pro- SP2
Various motherboards/system configurations/ HP III, 4Si, 4+, 4, 5+, and
others

I have been trying to figure out why some of my clients computers, that
were
operating well, suddenly have stopped printing altogether. I will
usually
get an "Out of Paper" error when trying to print to the parallel ports
(I
am
trying the USB ports tomorrow). I have removed the drivers from
Windows,
reinstalled the HP print drivers fresh (both the native XP and
downloaded
HP
drivers), and even went so far as to look for conflicts in recently
loaded
programs, etc. On one machine I installed a new PCI parallel port
controller
card with two new parallel ports and tried to print to LPT2 and LPT3 to
no
avail.

The only change on that particular machine was a reload of Office 2000
Pro.
This happened on 2/2/2006. Any ideas? I am about at the end of my rope
with
this one.
--
Matt@synapsedata
Small Businesses should have the same support as large enterprises... we
can
help!




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