Re: printing problems
- From: donnie <donnie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 6 Dec 2005 15:59:01 -0800
i have the same problem as vince. blank pages text only....add a picture
prints fine. but my issue is I have to print out speadsheets and database
reports and adding a pic is not a option.... what do i do
"Vince McGowan" wrote:
> This is not actually on my machine, but my elderly father's, whom I am
> supporting in his endeavor to remain 'online' ;-)
>
> >> Uninstalling and reinstalling COMPLETELY usually cures the problem. <<
>
> Believe me, I did do this SEVERAL times with out any success.
>
> >> Is this installation a clean install of XP. <<
>
> No, Windows Home XP upgraded from ME. Installed SP2 early last fall.
>
> >> What antivirus software and firewall software are you running. <<
>
> No antivirus software, but running Windows Firewall.
>
> >> When exactly did the problem first occur.<<
>
> First noticed in the early November time frame.
>
> >> I have six USB printers here and none have any problems. I also have an
> >> LPT printer with no problem.<<
>
> The printer worked fine on Home XP SP1 using parallel cable. After SP2
> installed and problem detected I eventually connected with USB (1.1) since
> printer supports both types of connections and this did not resolve the
> problem.
>
> >> Does the problem completely disappear and never recur if SP2 is not
> >> installed.<<
>
> Not sure how to answer. Problem didn't occur with SP1, started sometime
> after SP2 installed.
>
> >> Are these the latest drivers available for the Deskjet600. If you give
> >> us something to work with instead of just saying it won't print, it would
> >> be more helpful.<<
>
> In my father's case (DeskJet 815C) HP says to use the Windows printer
> driver...they don't supply their own version for that printer.
>
> >> Exactly what happens when you print.... are there any error messages in
> >> the Event Log? Exactly which applications do you try to print from? And
> >> which versions of the applications? Are ALL Windows updates applied?
> >> Are all updates for all the other applications from which you print
> >> applied? <<
>
> I gave a fairly detailed explanation previously. There are no error
> messages in the event log. Try to print from Notepad, WordPad and Word 2000
> and others. If a page contains only text, the printer acts like it prints
> fine, but each page is blank. If I print a page with text and graphics,
> both the text and the graphics print as expected. The printer test page
> always prints OK. I keep his machine (as my own) always up to date from the
> Window update site.
>
> Vince McGowan
>
>
> "Cari (MS-MVP)" <Newsgroups1@xxxxxxxxxxxxxx> wrote in message
> news:uNqLeNyPFHA.688@xxxxxxxxxxxxxxxxxxxxxxx
> > About 98% of printer problems are caused by printer drivers... whether
> > they get corrupted or the wrong ones get installed to start with or the
> > driver is 'broken' by other means. Uninstalling and reinstalling
> > COMPLETELY usually cures the problem.
> >
> > Is this installation a clean install of XP. What antivirus software and
> > firewall software are you running. When exactly did the problem first
> > occur.
> >
> > I have six USB printers here and none have any problems. I also have an
> > LPT printer with no problem.
> >
> > Does the problem completely disappear and never recur if SP2 is not
> > installed.
> >
> > Are these the latest drivers available for the Deskjet600. If you give us
> > something to work with instead of just saying it won't print, it would be
> > more helpful.
> >
> > Exactly what happens when you print.... are there any error messages in
> > the Event Log? Exactly which applications do you try to print from? And
> > which versions of the applications? Are ALL Windows updates applied? Are
> > all updates for all the other applications from which you print applied?
> > --
> > Cari (MS-MVP)
> > Printing & Imaging
> >
> > In Loving Memory of our dear friend Alex Nichol MVP
> >
> > "Bill" <Bill@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:C28AA11F-CD16-4B9B-BF09-C0B850416550@xxxxxxxxxxxxxxxx
> >> 1) These are USB printers not parallel.
> >> 2) I am not using the same printer, and from the posts I have read the
> >> same
> >> problem is occurring for all kinds of USB printers
> >> 3) The printers can print as demonstrated by various ways. Mine prints
> >> from
> >> the PC using the software diagnostic tools, but not from the windows test
> >> page....hmmm wonder where the problem is?
> >>
> >> "Cari (MS-MVP)" wrote:
> >>
> >>> This is a really ancient printer. What are the LPT settings in your
> >>> BIOS?
> >>> --
> >>> Cari (MS-MVP)
> >>> Printing & Imaging
> >>>
> >>> In Loving Memory of our dear friend Alex Nichol MVP
> >>>
> >>> "Bill" <Bill@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >>> news:9E928359-F4ED-4D7E-B7CA-4B340BC2566B@xxxxxxxxxxxxxxxx
> >>> >I concur with Vince. I am having the same problem since using SP2.
> >>> >Although
> >>> > graphics don't work for me either. The test pages using HPs
> >>> > diagnostic
> >>> > software work, but nothing Windows related will print, including the
> >>> > Windows
> >>> > Test Page.
> >>> >
> >>> > Kinda useless to have the same person keep posting "uninstall and
> >>> > reinstall"
> >>> > where I haven't seen that advice help anyone out yet.
> >>> >
> >>> > Does anyone have any real answers?
> >>> >
> >>> > "Vince McGowan" wrote:
> >>> >
> >>> >> I posted a similar message several months ago now...and since then
> >>> >> I've
> >>> >> seen
> >>> >> several people reporting the same problem here and all are given the
> >>> >> same
> >>> >> advice. I followed that advice and tried several other suggestions
> >>> >> found
> >>> >> at
> >>> >> various sites and still my printing problem persists. I can only
> >>> >> assume
> >>> >> that this is a Microsoft bug introduced sometime last fall.
> >>> >>
> >>> >> My problem (Windows XP Home - SP2, DeskJet 815C - tried both parallel
> >>> >> and
> >>> >> USB connection): text only pages do not print from any application
> >>> >> (printer
> >>> >> produces blank page); text and graphic or graphic only pages print
> >>> >> just
> >>> >> fine
> >>> >> (i.e.. a printer test page, or from applications). HP has no special
> >>> >> printer drivers for this printer; they say to use the Windows
> >>> >> supplied
> >>> >> driver.
> >>> >>
> >>> >> (I was able to work-around in MS Word by inserting a 1 pixel graphic
> >>> >> in
> >>> >> the
> >>> >> header area of normal.dot.)
> >>> >>
> >>> >> So Windows bug or not?
> >>> >>
> >>> >> Vince McGowan
> >>> >> vince.mcgowan@xxxxxxxxxxx
> >>> >>
> >>> >>
> >>> >> "Cari (MS-MVP)" <Newsgroups1@xxxxxxxxxxxxxx> wrote in message
> >>> >> news:eBOZuw6IFHA.3500@xxxxxxxxxxxxxxxxxxxxxxx
> >>> >> > Uninstall and reinstall...
> >>> >> >
> >>> >> > http://www.coribright.com/windows/Article%20One.htm
> >>> >> > --
> >>> >> > Cari (MS-MVP)
> >>> >> > Printing & Imaging
> >>> >> >
> >>> >> > "LISA" <LISA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >>> >> > news:C885719C-C410-49CB-BA72-7B745122FE8D@xxxxxxxxxxxxxxxx
> >>> >> >>I HAVE A HP DESKJET 660C PRINTER AND IT WONT PRINT
> >>> >> >> IT HAS INK ,AND PAPER
> >>> >> >> EVERY PAGE IT PRINTS IS BLANK
> >>> >> >>
> >>> >> >
> >>> >> >
> >>> >> >
> >>> >>
> >>> >>
> >>> >>
> >>> >
> >>>
> >>>
> >>>
> >>>
> >>
> >
> >
> >
>
>
>
.
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