Re: Printer loses connection to computer
- From: Steven <Steven@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 30 Oct 2005 16:53:02 -0800
They were set to turn themselves off. I have unchecked the turn off to save
power box, and I will see what happens. Thank you.
"Cari (MS-MVP)" wrote:
> Are your USB devices set to turn themselves off to save power? Device
> Manager, USB Controllers... Power Management tab.
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "Steven" <Steven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:B18E218C-5E9B-4F75-9611-9E1797FC6C54@xxxxxxxxxxxxxxxx
> >I have an Epson RX500 all in one printer. It had been fine for about two
> > years. Then I decided to switch my anti-spyware program to Webroot's
> > SpySweeper. At that point a problem began. For no apparent reason, if I
> > left the computer on for any length of time, the computer no longer
> > recognized the printer. I the printer and faxes icon of the control
> > panel,
> > the printer would be grayed out. I could not even switch the printer off;
> > I
> > had to unplug it. Once plugged back in and switched on, the computer
> > would
> > recognize it again until the above problem would reoccur.
> >
> > The following facts may be pertinent:
> >
> > Firewall: ZoneAlarm Pro version 6.0667
> > Anti-Virus: Norton Anti-Virus 2005
> >
> > I used to use Computer Associates E-Pest Patrol, and this problem never
> > happened.
> >
> > From the System Information application under USB:
> >
> > EPSON Stylus Photo RX500 USB\VID_04B8&PID_0807&MI_00\6&67FEB19&0&0000
> > EPSON Stylus Photo RX500
> > USBPRINT\EPSONSTYLUS_PHOTO_RX500\7&18C34C&0&USB001
> > EPSON Stylus Storage USB
> > Device
> > USBSTOR\DISK&VEN_EPSON&PROD_STYLUS_STORAGE&REV_1.00\7&131758F2&0&L97010310301113160&0
> > Generic volume STORAGE\REMOVABLEMEDIA\8&168610D4&0&RM
> > HID Keyboard Device HID\VID_045E&PID_008A&MI_00\7&2AB126E3&0&0000
> > HID-compliant consumer control
> > device HID\VID_045E&PID_008A&MI_01&COL02\7&12ED9A9E&0&0001
> > HID-compliant consumer control
> > device HID\VID_045E&PID_008A&MI_01&COL03\7&12ED9A9E&0&0002
> > HID-compliant consumer control
> > device HID\VID_045E&PID_008A&MI_01&COL04\7&12ED9A9E&0&0003
> > HID-compliant consumer control
> > device HID\VID_045E&PID_008A&MI_01&COL06\7&12ED9A9E&0&0005
> > HID-compliant consumer control
> > device HID\VID_045E&PID_008A&MI_01&COL07\7&12ED9A9E&0&0006
> > HID-compliant device HID\VID_045E&PID_008A&MI_01&COL05\7&12ED9A9E&0&0004
> > HID-compliant mouse HID\VID_045E&PID_008A&MI_01&COL01\7&12ED9A9E&0&0000
> > Intel(R) 82801EB USB Universal Host Controller -
> > 24D2 PCI\VEN_8086&DEV_24D2&SUBSYS_2019107B&REV_02\3&267A616A&0&E8
> > Intel(R) 82801EB USB Universal Host Controller -
> > 24D4 PCI\VEN_8086&DEV_24D4&SUBSYS_2019107B&REV_02\3&267A616A&0&E9
> > Intel(R) 82801EB USB Universal Host Controller -
> > 24D7 PCI\VEN_8086&DEV_24D7&SUBSYS_2019107B&REV_02\3&267A616A&0&EA
> > Intel(R) 82801EB USB Universal Host Controller -
> > 24DE PCI\VEN_8086&DEV_24DE&SUBSYS_2019107B&REV_02\3&267A616A&0&EB
> > Linksys Wireless-G USB Network Adapter
> > USB\VID_13B1&PID_000A\5&338DAB2D&0&5
> > Standard Enhanced PCI to USB Host
> > Controller PCI\VEN_8086&DEV_24DD&SUBSYS_2019107B&REV_02\3&267A616A&0&EF
> > TDK DVDRW0404N USB
> > Device USBSTOR\CDROM&VEN_TDK&PROD_DVDRW0404N&REV_1.0A\2B030104065D3CCF&0
> > USB Composite Device USB\VID_045E&PID_008A\5&6E7AD6F&0&1
> > USB Composite Device USB\VID_04B8&PID_0807\L97010310301113160
> > USB Human Interface Device USB\VID_045E&PID_008A&MI_00\6&2E00CF70&0&0000
> > USB Human Interface Device USB\VID_045E&PID_008A&MI_01\6&2E00CF70&0&0001
> > USB Mass Storage Device USB\VID_0DBF&PID_0300\2B030104065D3CCF
> > USB Mass Storage Device USB\VID_04B8&PID_0807&MI_02\6&67FEB19&0&0002
> > USB Printing Support USB\VID_04B8&PID_0807&MI_01\6&67FEB19&0&0001
> > USB Root Hub USB\ROOT_HUB\4&15B8E44E&0
> > USB Root Hub USB\ROOT_HUB\4&255044AE&0
> > USB Root Hub USB\ROOT_HUB\4&3492B580&0
> > USB Root Hub USB\ROOT_HUB\4&2DD7856C&0
> > USB Root Hub USB\ROOT_HUB20\4&181CD526&0
> >
> >
> >
> > Actions so far:
> >
> > Updated printer drivers. I have removed them and reinstalled them 6
> > times.
> > I have not done any registry edits, and I think that the problem may lie
> > here.
> >
> > Uninstalled Webroot SpySweeper. The problem still continues.
> >
> > What I don't understand is why the computer would loose a USB connection
> > without any type of error message.
> >
> > Any suggestions would be appreciated. Thank you.
> >
> >
>
>
>
.
- References:
- Printer loses connection to computer
- From: Steven
- Re: Printer loses connection to computer
- From: Cari \(MS-MVP\)
- Printer loses connection to computer
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