Re: Faxing using phone line

Rucca wrote:
> Thank you for thte response John. So there isn't a way for me to have it set
> up so that a caller can designate whether they want to leave a message or
> send a fax? My only option is to do it manually?
>
> "John Beurket" wrote:
>
>
>>Rucca wrote:
>>
>>>I recently started working from home and have a printer/copier/scanner.
>>>Rather than buy a fax machine, I decided to try using the combined device and
>>>the Windows Fax Console for faxing. At first, it worked perfectly. Then I
>>>added vm to my line. (I am using one line for both phone and fax). The issue,
>>>of course, is now if someone calls the vm picks up before the fax does (or
>>>vice versa depending on how many rings I ask the fax console to wait for
>>>before answering). My question is this...
>>>
>>>Is there any way to configure the Windows Fax Console in Windows XP
>>>Professional so that I can still use the same line for both faxing and
>>>calling? For example, having the phone ring and the vm pick it up, requesting
>>>the caller to press a certain key sequence if they want to fax?
>>>
>>>Thank you in advance!
>>
>>You can set the Fax Console to Manually answer. You will have to be
>>present to receive faxes. When you answer the phone and hear fax tones,
>>just go to the Fax Console and select "Receive a fax now ..." under "File".
>>
>>John Beurket
>>

If this is windows fax software, that may be a solution.
Also check the help file for your voice message system, to
se if you can program an "escape code", such as #88 or other
letters/numbers in combination with the # symbol. The
#<letters> or #<numbers> would instruct your vm software to
transfer the call to the fax software. It's called a 'forced
routing preference'. If you can use this, then you will be
responsible to notify fax callers to use the sequence you've
programmed when the vm announcement starts.
.

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