Re: XP Administrator can print, other users can't

It's often seen with XP Home PCs running Norton Antivirus.

Go into the Control Panel and click on Printers & Faxes. Right click on the
Printer and select Properties and then click on the Advanced tab. Set it to
Print Direct to Printer instead of using the Print Spooler. There is
something in Norton that prevents the Limited Users accessing the Print
Spooler.
--
Cari (MS-MVP)
Printing & Imaging



"Hawkeye Dad" <Hawkeye Dad@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:05074542-D91E-45DA-B009-42634E5D37F8@xxxxxxxxxxxxxxxx
>I am Administrator of my home PC (Gateway, running XP Home edition) with
> others using the same machine under individual User profiles. I can print
> successfully to my USB connected HP printer.
> Within the past month, other Users get nothing when printing from any MS
> application or AOL browser; the printer pulls paper through, normally
> advances line-by-line while print head moves as if printing, but pages
> come
> out blank. They Log Off & yell for Dad.
> I Log On as another User and the same thing happens, even
> Printer>Properties>Print Test Page. I Log On as Admin & printing works
> smooth.
> Reinstall of printer software hasn't corrected this.
> XP Home OS is fully updated; running Zone Alarm & Norton AV 2005.
> What happened?


.

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