Re: Unable to install HP G95 printer on XP SP2 (works fine on Win2k)

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I downloaded and installed the 64MB file "HP OfficeJet software/driver".

When adding the printer, I specified network printer by IP address. In the
router, I had assigned fixed IP addresses for each of our hardware
addreesses (MAC addresses).

Our computers get their IP addresses using DHCP. The printers are fixed.

I use Norton Internet Security 2005, and I didn't not have to do any special
firewall settings.

If your printers are to have DHCP addresses, I don't know the answer.


"Stuart" <Stuart@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:85026E86-9ABF-422F-B6BA-62AD24A04F78@xxxxxxxxxxxxxxxx
> I have 3 machines connected to network via Netgear router. Installed HP
s/w
> on Win 2k machine, works fine printing to HP G95 c/w HP 300X print server.
> When I try to install s/w on either desktop or laptop running XP SP2
software
> hangs. I've closed down ZoneAlarm and AVG antivirus. I get as far as
> 'conect printer conected to network' and on clicking the next button
nothing
> happens. HP aren't being too helpful, now suggesting I install a printer
> only driver, yet their website does indicate the combo is all compatible.
I
> can ping the printer from my xp machine no problem.
>
> Has anyone got any ideas as to what may be causing the problem please?
> --
> Stuart


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