Re: Agere soft modem won't send FAXes
- From: Kay <Kay@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 28 Jul 2005 22:46:01 -0700
Hi Hal,
Thank you for the sober response. Yes, the Agere SoftModem is in the MSHCL.
http://testedproducts.windowsmarketplace.com/results.aspx?text=agere
The driver is dated June 2005 and is signed by MSHCL. For more information,
here is output from the Sandra program regarding the modem. It queries
devices and reports on them. Perhaps it points to a solution.
SiSoftware Sandra
Communication Device Setup
Model : Agere Systems PCI Soft Modem
Driver Information
Port : COM3
Maximum Baud Rate : 115K baud
Data Bits : 8-bit
Stop Bits : 1
Parity : Disabled
Transmission Mode : Binary
CTS Output Flow Control : Yes
DSR Output Flow Control : No
DSR Input Flow Control : No
DTR Flow Control Type : Enabled
RTS Flow Control Type : Handshake
XON/OFF Input Flow Control : No
XON/OFF Output Flow Control : No
XOFF Continues Transmission : No
Error Replacement Enabled : No
Null Stripping Enabled : No
Abort On Errors : No
Device Information
Manufacturer : ERROR
Model : ERROR
Version : ERROR
Full Name : Agere SoftModem Version 2.1.56
Device ID : United States
Configuration Settings : PCI
Transmit/Receive Buffers : ERROR
Product ID : Agere SoftModem Version 2.1.56
Memory Checksum : OK
Self Diagnostic Result : OK
Modem Settings : Built on 06/30/2005 13:16:22
NVRAM Settings 1 : 2.1.56, PCI, PerLite, 19
Diagnostics Results : OK
Dialling Information : PerLite
Link Diagnostics Results : No Previous Call
FAX Information
Classes Supported : 0,1,8
Receive Capabilities : 3,24,48,72,96,73,74,97,98,121,122,145,146
Transmit Capabilities : 3,24,48,72,96,73,74,97,98,121,122,145,146
Receive HDLC Capabilities : 3,24,48,72,96,73,74,97,98,121,122,145,146
Transmit HDLC Capabilities : 3,24,48,72,96,73,74,97,98,121,122,145,146
Connection Test
Return : CONNECT 2400 NoEC
"Hal Hostetler [MVP S/U]" wrote:
> Is this modem listed in the Windows XP Hardware Compatibility list
> (http://www.microsoft.com/whdc/hcl/default.mspx) and do you have the latest
> drivers for it? Unfortunately, Windows XP Fax has proven to be incompatible
> with many common modems and drivers, particularly older ones, even if the
> manufacturers claim they are "compatible" with Windows XP. Modem
> incompatibility is not apparent during installation or the initial setup. It
> only becomes apparent when you first try to send or receive a fax. The Fax
> Service will dial or will answer an incoming fax but then fail with any of a
> number of unhelpful error messages such as "Line is busy," "There is no
> answer," or "Reception error." There will be nothing in Event Viewer to
> give a clue as to where the problem might lie.
>
> These errors have been nearly impossible to track down. To do so requires
> enabling both PSS and debug logging of fax transmissions, both of which
> require fairly extensive registry changes. For the time being, the best
> advice is to attempt to use XP Fax only if you have a modem that is listed
> on the Windows XP Hardware Compatibility List and using the latest drivers.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@xxxxxxxx
> Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "Kay" <Kay@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:3870E1C5-89A8-45BD-B6E2-DEC76428DC06@xxxxxxxxxxxxxxxx
> > I'm having a hard time getting the FAX driver built into my XP Pro SP2
> > ssystem to send FAXes. I have an Agere Softmodem. It will dial, but not
> from
> > the FAX driver. Receiving works fine.
> >
> > Hardware manager tells me: This device is working properly.
> > I can query it from the Diagnostics tab.
> > I can set up a dial-up internet connection and it will dial the number.
> > But it will not dial from the FAX driver.
> > I have tried to FAX from MS Office and also directly from the FAX console.
> > On other computers, the FAX Monitor will pop up and show progress, but not
> > on this PC.
> >
> > What's wrong?
> > (I've read other posts in this forum, butnothing seems to fit)
> > I'm at my wits end.
> >
> > Thanks,
> > Kay
>
>
>
.
- References:
- Agere soft modem won't send FAXes
- From: Kay
- Re: Agere soft modem won't send FAXes
- From: Hal Hostetler [MVP S/U]
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