RE: Printer Problem - Directory Services Unavailable

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Updated drivers may work.
Hewlett Packard (HP) HP LaserJet 4p printer driver
http://www.printer-drivers.com/drivers/195/195753.htm
--
Some days you're the windshield,
some days you're the bug.


"Rich Phillips 1" wrote:

> I have a Dell Inspiron 8500 with XP Pro that I am trying to connect to an HP
> Laserjet 4P. The 4P tests OK on a W-98 machine, so I know it and the cable
> are not the problem.
>
> When I try to print, I get no output, and a message that the document failed
> to print. I've tried Word, Notepad, and DOS, and no results. When I
> interrogate the printer from the print dialog box, it tells me that the
> Services Directory is unavailable. Tried uninstalling and reinstalling the
> printer, and re-booting. The computer prints normally to an HP 3100 laserjet
> and a newer HP injet printer as well.
>
> I can't seem to find anything in the Help and Knowledgebase to tell me where
> to go. I did try following instructions to investigate the "printer
> permissions", but stalled out when I right-clicked on the printer and there
> was no "Security" tab anywhere in the dialog box as described.
>
> Any help would be appreciated.
>
> Rich Phillips
>
>
>
.

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