Re: Faxing-no dial tone

Thanks, Mike-- I've already used dial-up on this computer in the past, now
using DSL broadband. I do understand what you told me to do with connecting
the "line", etc., but the only wall jack I have available already have the
filtered DSL & telephone line (through an answering machine) hooked up to it.
I can't connect another line into it, right? The fax software has already
been installed, I just can't use it yet...and, I don't know how to perform
the diagnostics test to see about the dial-up, although when I went into the
Control Panel, it does have an AOL dial-up connection icon that says
disconnected. Thanks.
"Mike Hall (MS-MVP)" wrote:

> Cindy
>
> The two phone jacks on the back of your computer are the dialup modem.. one
> of them will be marked 'phone' and the other marked 'line'..
>
> Connect the output marked 'line' to a telephone jack via a filter supplied
> by the ISP.. then load the dialup modem drivers if you have not already done
> so.. check in control panel that the dialup modem is showing in the
> configuration, and run the diagnostics to check that it is ok..
>
> Install your fax software.. the fax software should now detect the dialup
> modem..
>
> --
> Mike Hall
> MVP - Windows Shell/User
>
> "If hard work were such a wonderful thing, surely the rich would have kept
> it all to themselves." - Lane Kirkland
>
>
> "Cindy" <Cindy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:6ED349FC-97B6-4EC8-A2E4-99B079631B93@xxxxxxxxxxxxxxxx
> > Hi Lem or Tom--
> > I do have 2 phone jacks open on the back of my computer, as well as one
> > ethernet jack open (the other ethernet jack is being used for my DSL) --
> > in
> > my wall jack, I have one line connected with a filter going into telephone
> > answering machine (connected to my telephone) and the other line connects
> > to
> > my DSL modem. I also have extra filters available and another split
> > filter
> > (wth 2 on 1 filtered jack)available.
> > I only have 1 telephone line--can talk and go on the internet at the same
> > time as well as have my son use his laptop, so can I still be able to fax?
> > I'm sorry, I need all the help I can get with this:)
> > "Lem" wrote:
> >
> >> A regular or fax modem is not the same as a broadband (cable or DSL)
> >> modem. Confusingly, DSL modems connect to the telephone line. Using the
> >> filters that typically come with a DSL installation kit (or that can be
> >> purchased separately), you can connect botha a DSL modem and regular
> >> telephones (including regular or fax modems) to the same telephone line.
> >> You must have the filters on all telephone lines -- not just the one from
> >> your fax modem. If you don't do
> >> this, it's likely that your DSL service will not work properly. You also
> >> may hear interference on your phone calls and faxes may not work either.
> >>
> >> Here's a typical configuration:
> >>
> >> Computer "line" jack--------------DSL Filter------------------duplex
> >> adaptor-----------Wall
> >>
> >> |
> >> Computer "phone" jack------Telephone
> >> |
> >>
> >> |
> >> Computer Ethernet or USB jack ------DSL modem---------------|
> >>
> >>
> >> Your installation kit probably included a "duplex adaptor" (
> >> http://www.pccables.com/02300.htm ). If not, you can buy one of these.
> >>
> >> The computer "line" or "telco" jack is the connection from your fax modem
> >> to the telephone system -- this is what will enable you to send faxes.
> >>
> >> The above assumes that you have two telephone jacks on the back of your
> >> computer. One labeled "phone" (or with a picture of a telephone) and the
> >> other labeled "line" or "telco" (or a picture of a wall jack). Take a
> >> look at the back of your computer. Are there any phone jacks there (they
> >> will look like your wall jack)? You may have one or two jacks (or
> >> none). See http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml
> >> for an example of what you're
> >> looking for. Note that you may have an "Ethernet" or network jack
> >> (right now, that may be connected to your DSL modem). An Ethernet jack
> >> looks like a phone jack but it's slightly wider. Use the plug that now
> >> plugs into the wall jack to compare -- the plug from the wall jack will
> >> fit snugly into a phone jack, but it's smaller than an Ethernet jack.
> >>
> >>
> >>
> >>
> >> ciwstudybabe wrote:
> >>
> >> > Hi Cindy
> >> >
> >> > i think that we may be speaking the same language. I have a built-in
> >> > modem,
> >> > but my Internet connection is operating through a broadband modem. I
> >> > think
> >> > that I just read somewhere that if the built-in modem isn't connected
> >> > to the
> >> > internet, then I can't send faxes through my PC. The software that I
> >> > have
> >> > installed, (because I can't get my Windows XP service to install)
> >> > states that
> >> > cable, ISDN, ADSL modems can't support faxes. Is this right, anyone?
> >> > I have to find a way to connect both of my modems????
> >> >
> >> > "Cindy" wrote:
> >> >
> >> > >
> >> > >
> >> > > "Miss Perspicacia Tick" wrote:
> >> > >
> >> > > > Cindy wrote:
> >> > > > > I keep trying to send an outgoing fax, but it fails because it
> >> > > > > doesn't detect a dial tone. I just started using DSL through
> >> > > > > Verizon
> >> > > > > and use AOL also. Is there a connection between the no dial tone
> >> > > > > &
> >> > > > > DSL service? Please help, I need to get out some resumes! How
> >> > > > > do I
> >> > > > > get the fax to send out? Thanks.
> >> > > >
> >> > > > Ye gods, yet another brain-dead moron. Of course there's no dial
> >> > > > tone, how
> >> > > > can there be? You don't have a modem!
> >> > > >
> >> > > > Excuse me? I'm new to the computer fax world and by your answer
> >> > > > you proved how socially inept you are. Didn't you ever learn how
> >> > > > to behave appropriately? If someone else would like to help me,
> >> > > > I'd appreciate it. My new system came with the printer/fax program
> >> > > > installed on it. I have the DSL modem and of course, my Dell
> >> > > > computer modem, so do I need another modem?....thought it was
> >> > > > already set up on my new computer. What do I need to send the
> >> > > > faxes?
> >> > > >
> >>
> >>
>
>
>
.

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