Re: Faxing-no dial tone
- From: "Mike Hall \(MS-MVP\)" <mike.hall.mail@xxxxxxxxxxxx>
- Date: Sat, 2 Jul 2005 01:10:22 -0400
Cindy
You can get three way telephone jack adapters that will allow for your DSL
connection, a 56k modem, and telephone of any type.. remember to plug the
filters into the three way adapter, and route the phone and modem through
them..
Go into Control Panel - System and locate the 56k modem in the listing..
check the properties for the device and ensure that the modem is enabled..
If your son's laptop connects via dial up, that will tie up the telephone
line in much the same way as when you just had a dial up connection..
As Frank has said, ensure that the laptop is networked to your machine and
accesses the internet through your DSL connection.. that will free up the
telephone line again..
Unless the AOL dialup connection is allowed as a backup in case your DSL
goes down, you can remove the AOL dialup connection from your list of
connections..
You may have tried all of this already.. if it doesn't/hasn't worked, please
come back for more suggestions.. apologies that this is taking more than one
reply..
--
Mike Hall
MVP - Windows Shell/User
"If hard work were such a wonderful thing, surely the rich would have kept
it all to themselves." - Lane Kirkland
"Cindy" <Cindy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A2FFC508-F8C1-4303-9646-9D99C6632CAC@xxxxxxxxxxxxxxxx
> Thanks, Mike-- I've already used dial-up on this computer in the past, now
> using DSL broadband. I do understand what you told me to do with
> connecting
> the "line", etc., but the only wall jack I have available already have the
> filtered DSL & telephone line (through an answering machine) hooked up to
> it.
> I can't connect another line into it, right? The fax software has already
> been installed, I just can't use it yet...and, I don't know how to perform
> the diagnostics test to see about the dial-up, although when I went into
> the
> Control Panel, it does have an AOL dial-up connection icon that says
> disconnected. Thanks.
> "Mike Hall (MS-MVP)" wrote:
>
>> Cindy
>>
>> The two phone jacks on the back of your computer are the dialup modem..
>> one
>> of them will be marked 'phone' and the other marked 'line'..
>>
>> Connect the output marked 'line' to a telephone jack via a filter
>> supplied
>> by the ISP.. then load the dialup modem drivers if you have not already
>> done
>> so.. check in control panel that the dialup modem is showing in the
>> configuration, and run the diagnostics to check that it is ok..
>>
>> Install your fax software.. the fax software should now detect the dialup
>> modem..
>>
>> --
>> Mike Hall
>> MVP - Windows Shell/User
>>
>> "If hard work were such a wonderful thing, surely the rich would have
>> kept
>> it all to themselves." - Lane Kirkland
>>
>>
>> "Cindy" <Cindy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:6ED349FC-97B6-4EC8-A2E4-99B079631B93@xxxxxxxxxxxxxxxx
>> > Hi Lem or Tom--
>> > I do have 2 phone jacks open on the back of my computer, as well as one
>> > ethernet jack open (the other ethernet jack is being used for my
>> > DSL) --
>> > in
>> > my wall jack, I have one line connected with a filter going into
>> > telephone
>> > answering machine (connected to my telephone) and the other line
>> > connects
>> > to
>> > my DSL modem. I also have extra filters available and another split
>> > filter
>> > (wth 2 on 1 filtered jack)available.
>> > I only have 1 telephone line--can talk and go on the internet at the
>> > same
>> > time as well as have my son use his laptop, so can I still be able to
>> > fax?
>> > I'm sorry, I need all the help I can get with this:)
>> > "Lem" wrote:
>> >
>> >> A regular or fax modem is not the same as a broadband (cable or DSL)
>> >> modem. Confusingly, DSL modems connect to the telephone line. Using
>> >> the
>> >> filters that typically come with a DSL installation kit (or that can
>> >> be
>> >> purchased separately), you can connect botha a DSL modem and regular
>> >> telephones (including regular or fax modems) to the same telephone
>> >> line.
>> >> You must have the filters on all telephone lines -- not just the one
>> >> from
>> >> your fax modem. If you don't do
>> >> this, it's likely that your DSL service will not work properly. You
>> >> also
>> >> may hear interference on your phone calls and faxes may not work
>> >> either.
>> >>
>> >> Here's a typical configuration:
>> >>
>> >> Computer "line" jack--------------DSL Filter------------------duplex
>> >> adaptor-----------Wall
>> >>
>> >> |
>> >> Computer "phone" jack------Telephone
>> >> |
>> >>
>> >> |
>> >> Computer Ethernet or USB jack ------DSL modem---------------|
>> >>
>> >>
>> >> Your installation kit probably included a "duplex adaptor" (
>> >> http://www.pccables.com/02300.htm ). If not, you can buy one of
>> >> these.
>> >>
>> >> The computer "line" or "telco" jack is the connection from your fax
>> >> modem
>> >> to the telephone system -- this is what will enable you to send faxes.
>> >>
>> >> The above assumes that you have two telephone jacks on the back of
>> >> your
>> >> computer. One labeled "phone" (or with a picture of a telephone) and
>> >> the
>> >> other labeled "line" or "telco" (or a picture of a wall jack). Take a
>> >> look at the back of your computer. Are there any phone jacks there
>> >> (they
>> >> will look like your wall jack)? You may have one or two jacks (or
>> >> none). See
>> >> http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml
>> >> for an example of what you're
>> >> looking for. Note that you may have an "Ethernet" or network jack
>> >> (right now, that may be connected to your DSL modem). An Ethernet
>> >> jack
>> >> looks like a phone jack but it's slightly wider. Use the plug that
>> >> now
>> >> plugs into the wall jack to compare -- the plug from the wall jack
>> >> will
>> >> fit snugly into a phone jack, but it's smaller than an Ethernet jack.
>> >>
>> >>
>> >>
>> >>
>> >> ciwstudybabe wrote:
>> >>
>> >> > Hi Cindy
>> >> >
>> >> > i think that we may be speaking the same language. I have a
>> >> > built-in
>> >> > modem,
>> >> > but my Internet connection is operating through a broadband modem.
>> >> > I
>> >> > think
>> >> > that I just read somewhere that if the built-in modem isn't
>> >> > connected
>> >> > to the
>> >> > internet, then I can't send faxes through my PC. The software that
>> >> > I
>> >> > have
>> >> > installed, (because I can't get my Windows XP service to install)
>> >> > states that
>> >> > cable, ISDN, ADSL modems can't support faxes. Is this right,
>> >> > anyone?
>> >> > I have to find a way to connect both of my modems????
>> >> >
>> >> > "Cindy" wrote:
>> >> >
>> >> > >
>> >> > >
>> >> > > "Miss Perspicacia Tick" wrote:
>> >> > >
>> >> > > > Cindy wrote:
>> >> > > > > I keep trying to send an outgoing fax, but it fails because it
>> >> > > > > doesn't detect a dial tone. I just started using DSL through
>> >> > > > > Verizon
>> >> > > > > and use AOL also. Is there a connection between the no dial
>> >> > > > > tone
>> >> > > > > &
>> >> > > > > DSL service? Please help, I need to get out some resumes!
>> >> > > > > How
>> >> > > > > do I
>> >> > > > > get the fax to send out? Thanks.
>> >> > > >
>> >> > > > Ye gods, yet another brain-dead moron. Of course there's no dial
>> >> > > > tone, how
>> >> > > > can there be? You don't have a modem!
>> >> > > >
>> >> > > > Excuse me? I'm new to the computer fax world and by your answer
>> >> > > > you proved how socially inept you are. Didn't you ever learn
>> >> > > > how
>> >> > > > to behave appropriately? If someone else would like to help me,
>> >> > > > I'd appreciate it. My new system came with the printer/fax
>> >> > > > program
>> >> > > > installed on it. I have the DSL modem and of course, my Dell
>> >> > > > computer modem, so do I need another modem?....thought it was
>> >> > > > already set up on my new computer. What do I need to send the
>> >> > > > faxes?
>> >> > > >
>> >>
>> >>
>>
>>
>>
.
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