Re: XP Fax wizard will not preview or send a fax message

Now you've switched issues.
How about some detail here--like how you installed and configured Fax,
whether it ever worked, error messages, Event viewer, how you are sending
faxes, and whether your modem is on the Windows XP HCL list.
--
Russ Valentine
[MVP-Outlook]
"cueball" <cueball@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8268B1DF-9E39-4241-B427-770F032A006D@xxxxxxxxxxxxxxxx
> Hello Russ, the folder now says the default viewer for TIF files is the
> Windows Imaging and Fax viewer (perhaps it did all along, just getting
> familiar with this folder) however still cannot preview. I'd forget the
> previewing alltogether if I could just seize the modem, hear DT and send
> the
> dam fax! Funny thing is if the monitor window is up and I press receive
> fax
> it starts polling for a response and the tel line times out to a recording
> so
> maybe it will receive faxes, not what I wanted to do. I'm probably missing
> something. Any chance I could call you directly and go through the
> process?
> Gary
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Then that's your problem. You have no file associations for TIF files.
>> The one I posted is there by default. You must have installed something
>> that
>> changed it.
>> Just use the Change... button to select the Windows Picture and Fax
>> viewer
>> as the application to open TIF files.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "cueball" <cueball@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:6121FD4A-0D73-4DCF-B3CF-8AFA3A558787@xxxxxxxxxxxxxxxx
>> > The "edit file window" brought up by pressing advanced is empty except
>> > for
>> > the word "find" in the actions box.
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> The "Advanced" button should show you a list of verbs defined for TIF
>> >> files.
>> >> Is the"Open" verb defined?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "cueball" <cueball@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:9DA77B38-E3BE-4EFB-9B60-E6442D91E9D1@xxxxxxxxxxxxxxxx
>> >> > Thx Russ, first off I do not run Norton, I have Avast however the XP
>> >> > firewall
>> >> > is enabled. I get as far as the folder options and file types boxes
>> >> > but
>> >> > how
>> >> > do I access the command line to check that? Don't see anything else
>> >> > to
>> >> > click
>> >> > on except "advanced" which brings up a edit file type box. Am I even
>> >> > in
>> >> > the
>> >> > correct ballpark? LOL
>> >> > Gary
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> There are many causes for this problem. Most often, this problem
>> >> >> arises
>> >> >> because some other imaging application that you installed has set
>> >> >> itself
>> >> >> as
>> >> >> the default viewer for TIF files. To view or preview faxes from the
>> >> >> Fax
>> >> >> Console, the Windows Imaging and Fax viewer must be your default
>> >> >> viewer
>> >> >> for
>> >> >> TIF files. You can easily restore that setting in Windows Explorer
>> >> >> >
>> >> >> Folder
>> >> >> Options. File Types. For most users the command line should read:
>> >> >>
>> >> >> "rundll32.exe
>> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen
>> >> >> %1"
>> >> >>
>> >> >> Another common cause of this problem is firewall software Trojan
>> >> >> horse
>> >> >> rules. The most common is one that ships with Norton Internet
>> >> >> Security.
>> >> >> Details on that on are available here:
>> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "cueball" <cueball@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> >> news:97E2CA82-235A-48D5-A276-CE3198F536CA@xxxxxxxxxxxxxxxx
>> >> >> > Wizard hangs when I try to preview my Fax and does zippo when I
>> >> >> > select
>> >> >> > finish
>> >> >> > to send. Fax monitor dosen't appear either so I would assume my
>> >> >> > Motorola
>> >> >> > modem card is not even being seized. If I skip the preview and
>> >> >> > press
>> >> >> > finish
>> >> >> > to send, wizard doesn't hang but it doesn't send either just
>> >> >> > vanishes!
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>


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