Re: XP Fax wizard will not preview or send a fax message

Thx Russ, first off I do not run Norton, I have Avast however the XP firewall
is enabled. I get as far as the folder options and file types boxes but how
do I access the command line to check that? Don't see anything else to click
on except "advanced" which brings up a edit file type box. Am I even in the
correct ballpark? LOL
Gary

"Russ Valentine [MVP-Outlook]" wrote:

> There are many causes for this problem. Most often, this problem arises
> because some other imaging application that you installed has set itself as
> the default viewer for TIF files. To view or preview faxes from the Fax
> Console, the Windows Imaging and Fax viewer must be your default viewer for
> TIF files. You can easily restore that setting in Windows Explorer > Folder
> Options. File Types. For most users the command line should read:
>
> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"
>
> Another common cause of this problem is firewall software Trojan horse
> rules. The most common is one that ships with Norton Internet Security.
> Details on that on are available here:
> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>
>
> --
> Russ Valentine
> [MVP-Outlook]
> "cueball" <cueball@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:97E2CA82-235A-48D5-A276-CE3198F536CA@xxxxxxxxxxxxxxxx
> > Wizard hangs when I try to preview my Fax and does zippo when I select
> > finish
> > to send. Fax monitor dosen't appear either so I would assume my Motorola
> > modem card is not even being seized. If I skip the preview and press
> > finish
> > to send, wizard doesn't hang but it doesn't send either just vanishes!
>
>
>
.

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