Re: HP R80 Problem
- From: "wclavey" <wclavey@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 30 May 2005 14:01:02 -0700
Sorry, I can't find anything about the LPT1 port in the BIOS, but in the
device manager, Enable legacy Plug 'n Play is checked.
"Cari (MS-MVP)" wrote:
> What is the setting of the LPT port in the BIOS? And in the Device Manager,
> is the Legacy Plug and Play box checked or unchecked?
> --
> Cari
> (MS-MVP Printing & Imaging)
>
> "wclavey" <wclavey@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:1FB978F9-5B19-42BE-AD85-B257CFE3A6F8@xxxxxxxxxxxxxxxx
> > Cari:
> >
> > Thanks for your prompt response. Yes, I have been to the HP Win-XP site
> > many times, having done what they instruct, and hoping that there may be a
> > follow-up. There is not. I corresponded with an HP service technician
> > who
> > also directed me there and finally said I needed to contact Microsoft.
> >
> > The problems they describe mostly deal with Plug 'n Play not working or
> > insstalling the wrong drivers, but it works fine on my machine - - every
> > time
> > I uninstall the IEEE1284.4 devices and reboot, Plug 'n Play installs them
> > correctly, and they work fine until I get the next error or status message
> > from the device. It seems to me that it is not handling the error or
> > status
> > messages from the IEEE1284.4 device correctly - - something about
> > receiving a
> > status message that should simply be reported back to windows (like: out
> > of
> > paper) causes it to stop recognizing the device. I have checked that
> > there
> > are NO HP files or directories even on my machine and certainly not any
> > installed programs in the Control Panel Program list. So it seems
> > unlikely
> > that the wrong drivers are being installed.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> Did you correctly follow the instructions at HP's website?
> >> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu01853&product=58710&dlc=en&lang=en&product=60989&lang=en&cc=us
> >> --
> >> Cari
> >> (MS-MVP Printing & Imaging)
> >>
> >> "wclavey" <wclavey@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:68CD872A-EBAD-4178-99D2-75B940AD822B@xxxxxxxxxxxxxxxx
> >> >I have an HP R80 printer/fax/scanner. It worked great under Win-98. I
> >> > upgraded to XP and it continued to work fine. Win XP recognized it and
> >> > installed the correct drivers. Since applying the Win-XP service pack
> >> > 2
> >> > upgrades, I have a problem with the scanner. Anytime the printer
> >> > generates a
> >> > error condition back to the system (out of paper, paper jam, ink low,
> >> > etc.)
> >> > the system no longer recognizes the scanner. The only correction is to
> >> > uninstall the IEEE1284.4 devices from the control panel, shut down and
> >> > restart the system, and have Plug 'n Play reinstall the printer &
> >> > scanner.
> >> > Is there anything I can do to correct this? I do not want to have to
> >> > uninstall service pack 2 and the subsequent patches.
> >> >
> >>
> >>
> >>
> >>
> >
>
>
>
>
.
- References:
- HP R80 Problem
- From: wclavey
- Re: HP R80 Problem
- From: Cari \(MS-MVP\)
- Re: HP R80 Problem
- From: wclavey
- Re: HP R80 Problem
- From: Cari \(MS-MVP\)
- HP R80 Problem
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