Re: Win XP FAX SERVICE MISSING CONTACTS
- From: "mshea" <mshea@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 27 Apr 2005 12:47:40 -0700
I have an enduser who was able to fax and use her contacts, and then
mysteriously her contacts are gone and a shared folder seems to be there. I
think that someone else logged into her machine, creating a new situation
with more than one user profile.
Can anyone help with this?
"Loganatr [MSFT]" wrote:
>
> When you fax through Remote Server,
> 1. Server side dialing rules will be applied. In
> Win2003 fax service cannot be run as local user context.
> 2. Even though dialing rules are applied at the
> server, for security reasons the final destination number wont be displayed.
> 3. Calling cards and Pin Information wont be
> used for dialing rules translation.
>
> --
> Loganatr [MSFT]
> Microsoft Printing, Imaging and Fax Team
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Please do not send email directly to this alias. This alias is for newsgroup
> purposes only.'
>
>
>
> "Spencer Morley" <SpencerMorley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:93B6A066-62AF-4877-B533-F9A9504FB6DD@xxxxxxxxxxxxxxxx
> >I have installed Faxing on a Server 2003 for inbound faxing...all worked
> >great.
> >
> > Now I am trying to get an XP Pro client to send faxes via the shared fax.
> > All the basics were easy. Share fax printer, install shared fax printer
> > on
> > XP workstation. Then came dialing rules. My phone system requires local
> > calls in the "9 NNN NNNN " (where N is the 7 digit phone number). For
> > long
> > distance the required format is "9 1 AAA NNN NNNN PPPP" (where A is area
> > code
> > and P is PIN).
> >
> > Since I have worked with other fax server and Microsoft's Faxing since
> > WFW,
> > I already require all numbers in Outlook to be in the international format
> > "+1 (AAA) NNN-NNNN! However, I did not even get basic print, enter fax
> > number and send to work for long distance, so of course Outlook didn't
> > work
> > either!
> >
> > In 2000 Pro (local workstation faxing only) you had to log service in as a
> > user to get dialing rules. Windows Server 2003 will not allow service to
> > run
> > under a local or domain user...I tried. Well on a hunch, I just added to
> > the
> > adminstrator account. I started with the 9's. Seemed to work. Then I
> > moved
> > to the calling card stuff for PIN. I think I have exhausted all
> > combinations
> > of settings on the server and client.
> >
> > Further testing resulted in this:
> >
> > Local test on the Windows Sesrver 2003 using a test RTF document printed
> > to
> > Fax printer follow all dialing rules. I can hear a pause (added between
> > number and PIN for testing) and the PIN as I have instructed the dialing
> > rules to insert on long distance number +1 (555) 123-4567. And a local fax
> > number +1 (509) 555-1234 send only the 8 digits requested (9 and number).
> >
> > To test client I printed a test DOC file to the Fax printer and manually
> > added the number (to eliminate my Outlook 2003 from the picture). Local
> > faxing still follow rules dial 8 digits. I even tested setting up an Area
> > Code Rule to check if that worked, and the dialing was correct. I added
> > Dial
> > 1 and Include the area code settings to all 509 prefixes. I could hear
> > the
> > extra digits dialed when +1 (509) 555-1234 was used.
> >
> > Long distance from the client XP Pro workstation did NOT work. Although
> > the
> > service would dial the 9 1 AAA NNN NNNN it would not dial the PIN.
> > Running
> > the same test, printing DOC to Fax printer and entering phone number +1
> > (555)
> > 123-4567 the service dialed only 9 1 555 123 4567, no PIN (could not tell
> > if
> > pause occurred). Recording complains about project code (PIN) missing.
> >
> > For fun, before the final tests, I made sure both the client and server
> > had
> > the same exact dialing rules setup...same names and values in all
> > location.
> > This did not change results. Also, I always checked use dialing rules
> > since
> > my ultimate goal is to use Outlook contacts, and they are in international
> > format.
> >
> > Is this the way it is supposed to work? If I have done everything a
> > person
> > can, I need to know so I can have a POTS line pulled in without long
> > distance
> > PIN requirements. This is a monthly expense I would like to avoid by
> > using
> > our current infrastructure.
> >
> > Any help is greatly appreciated...
> >
>
>
>
.
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