Re: cannot install printer
From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 02/24/05
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Date: Thu, 24 Feb 2005 10:53:54 -0800
Are the USB ports KNOWN to be working correctly with other devices?
-- Cari (MS-MVP) Windows Client - Printing & Imaging www.coribright.com "msbutch" <msbutch.1kxjqe@pcbanter.net> wrote in message news:msbutch.1kxjqe@pcbanter.net... > > I recently purchased a Canon 5550 printer/scanner/copier. I cannot get > it to print, and yes, I have followed the instruction not to plug in > the USB cable until the software (supposedly) is installed. I insert > the Canon cd, go through the installation until it says it is finished > and tells me to plug in the cable. Nothing happens. When I look at > the control panel, I have NO printer installed. When I try to "add a > printer" (even though the printer was supposed to install > automatically) I get a message that the software cannot be found. > > I spent an hour on the phone with Canon customer support, and they ran > out of ideas. Any ideas out there? > > Please help me I am going crazy > > > -- > msbutch >
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