Re: Printer won't install
From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 02/24/05
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Date: Thu, 24 Feb 2005 10:52:57 -0800
Run a System File Check.....
>From the command prompt, type
sfc /scannow
(note the space between the c and the /)
-- Cari (MS-MVP) Windows Client - Printing & Imaging www.coribright.com "DWildner" <DWildner@discussions.microsoft.com> wrote in message news:57B9FF67-7E50-4C47-8C22-8E3FA2443FAB@microsoft.com... > My problem is that the drivers don't appear in the wizard. I know they're > supposed to be there, but the only one that appears in the list is "Dell > Photo Printer 720". > I have downloaded the appropriate drivers from the manufacturer and can > follow the "Have Disk" link in the wizard to get the driver to appear. > But > when I finish the driver I get the message "Printer driver was not > installed. > Operation could not be completed." > David > > > "Cari (MS-MVP)" wrote: > >> They are definitely included >> http://support.microsoft.com/default.aspx?scid=kb;en-us;293378 >> >> Try the drivers for the DeskJet 500 if everything else has failed. They >> are >> about the most generic driver that is possible to get. >> -- >> Cari (MS-MVP) Windows Client - Printing & Imaging >> www.coribright.com >> >> "DWildner" <DWildner@discussions.microsoft.com> wrote in message >> news:E7BA21BD-5B70-4F1C-93E9-798D6E849811@microsoft.com... >> > Has anyone helped you with this? I have the exact same frustrating >> > problem. >> > It seems as though there are no drivers available via the add printer >> > wizard. >> > Downloading the drivers results in the very generic error "Printer >> > driver >> > was not installed. Operation could not be completed." >> > >> > "periwinkle" wrote: >> > >> >> Thank you for the post. I have used the wizard in the XP in 2 >> >> different >> >> ways: >> >> - 1 - to let the system detect "New Hardware" and attempt to install >> >> it >> >> automatically; and >> >> - 2 - to use the "Add New Printer" wizard from the Printers and Faxes >> >> section in the Control Panel. >> >> Both ways have resulted in the installation aborting, and telling me >> >> that >> >> they cannot finish. I have tried both the 340 standard and the 340 >> >> (Monochrome) version, but they both end up with the same result. >> >> I'm stumped. >> >> >> >> Periwinkle >> >> >> >> "periwinkle" wrote: >> >> >> >> > When my PC detects my printer (DeskJet340), it starts the >> >> > installation, >> >> > but >> >> > aborts the wizard stating "There was a problem installing this >> >> > hardware. An >> >> > error occurred during the installation of this device. The data is >> >> > invalid". >> >> > Can anyone help me how to resolve this? I have tried to install it >> >> > manually >> >> > using the wizard, as well, but it won't install. >> >> > Any help is appreciated. >> >> > >> >> > Periwinkle >> > >> >> >> >> >
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