Re: XP Send Fax Wizard Fails

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Catlady312 (Catlady312_at_discussions.microsoft.com)
Date: 01/29/05


Date: Sat, 29 Jan 2005 12:23:02 -0800

Same problem here. I have uninstalled and re-installed fax service and it
didn't do any good. I also have SP2 on XP, Word, and Ad-aware.

I sure wish someone would figure out what is causing this problem.

"Dennis J. Molamphy" wrote:

> I have the same problem. The fax service just goes away mysteriously
> sometimes. The only fix I can find is to uninstall and reinstall fax
> services from the windows components which is a major pain. When I
> reinstall it works fine for a while and then within a few days, I start
> getting error messages when I try to fax or access the fax console, like
> "all fax printers are inaccessable." I have SP2 on XP and using MS Word. I
> also am running Ad-aware and Spybot and wonder if one of those applications
> may be some how causing the problem.
>
> Laurie
>
> "tyreburner" <tyreburner@discussions.microsoft.com> wrote in message
> news:98D2B568-93D0-4656-B46D-12E12A770B5F@microsoft.com...
> > Windows XP SP2 and office 2000.
> > When using the send fax wizard (i.e select fax as peripheral to print to)
> > the send fax wizard screen appears. If I click on the next button there is
> > a
> > long time delay and get error message that fax server could not retrieve
> > information. Fax is installed correctly, modem installed correctly,
> > appears
> > to be a communication issue between the send fax wizard and the address
> > book
> > which should load on the next screen. Have several pc's suffering from
> > this
> > issue. One pc has this issue permanently, others have suffer
> > intermittently.
> > All systems worked with fax flawlessly until around time SP2 was
> > available.
> > Not sure if issue arisen through sp2 installation or if prior to SP2
> > through
> > automatic update.
> >
> > Has anyone a solution for this issue?
>
>
>



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