Re: Add/Remove Windows Components Fax Services

From: XPUSER (XPUSER_at_HOTMAIL.XYZ)
Date: 01/24/05 

Date: Sun, 23 Jan 2005 19:25:08 -0700

===================================
Thank you for replying -

1.The US Robotics V.92 Fax PCI modem
always worked when connecting to Earthlink
and worked for sending faxes previously

2. I shut down ZoneAlarm and it makes
no difference, and I tried looking throughout ZA
and did not find anything that I thought
might be causing the issue. And the faxing worked
previously with ZA running. But maybe it is ZA
anyway...

3. The faxsetup.log was a bit on the cryptic side
if you ask me. I could not make head nor tails
out of it. May as well have been in Egyptian
hieroglyphs...

I guess I could try uninstalling ZA and if that
does not work, well, I have my important data
backed up and perhaps it's time to run
Ye Olde Format / Clean Install and start over
with a clean slate...

Thanks again

===================================

"Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
news:unBQiMbAFHA.4004@tk2msftngp13.phx.gbl...
> Not a known issue.
> Is your modem on the Windows XP HCL list?
> What does your faxsetup.log tell you?
> Have you tried turning off Zone Alarm? It seems to be pretty effective at disabling
> Fax.
> --
> Russ Valentine
> [MVP-Outlook]
> "XPUSER" <XPUSER@HOTMAIL.XYZ> wrote in message
> news:%23rm7WyaAFHA.3472@TK2MSFTNGP14.phx.gbl...
>> ======================================
>> I hope this is a known issue that I am not aware of -
>> I have not used XP Fax in a while but need to now -
>> I am running XP Pro 2002 Service Pack 2
>> (All XP updates installed)
>> Also running:
>> ZoneAlarm Security Suite 5.5.062.004
>> Ad-Aware SE 1.05
>> SpyBot Search and Destroy 1.3
>> SpywareBlaster 3.2
>> Microsoft AntiSpyware (Beta1)
>>
>> I previously connected to the Internet through Earthlink
>> Dial-Up with US Robotics V.92 Fax PCI modem
>>
>> No longer have the Earthlink account -
>> Now connect to Internet through Cox Cable
>> with Linksys WCG200 (Ethernet)
>>
>> The US Robotics V.92 Fax PCI modem is still installed
>>
>> Today when I would try to open Configure Fax
>> from the Fax Console, I was getting an error message
>> about "unable to make connection to Fax Server"
>>
>> I saw in services.msc that the Fax service was
>> Automatic and "stopping"
>>
>> I now have the Fax service set to Manual -
>>
>> I unchecked Fax service in
>> Add/Remove Windows Components and
>> ran the Wizard and then went back and
>> checked the Fax service and ran the Wizard
>> again - it shows that it is installing the Fax service
>> but the Fax service remains unchecked -
>>
>> I have tried adding it again about 4 times
>> and it always remains unchecked -
>>
>> What do I need to do to get the Fax service
>> installed again?
>>
>> Thank you in advance...
>> ========================================
>>
>>
>>
>>
>>
>
>

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