Re: the specified port is unknown

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From: King Fob (KingFob_at_discussions.microsoft.com)
Date: 01/15/05 

Date: Sat, 15 Jan 2005 00:59:05 -0800

Hi Cari
Thanks for your reply, but been there done that as they say. Sharp after a
month of e-mails & phone calls are to send out a new board for the printer
with an engineer. At last
Regards King Fob

"Cari (MS-MVP)" wrote:

> Disconnect the all in one unit from the PC. Ensure you completely uninstall
> the unit first....
>
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> Download a new set of the software driver package from Sharp and install the
> software before connecting the printer. Do NOT connect the unit until the
> software tells you to do so.
> --
> Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
> www.coribright.com
>
> "King Fob" <KingFob@discussions.microsoft.com> wrote in message
> news:046E6508-84B0-4767-9C20-AE4152E5E5EC@microsoft.com...
> >I have purchased a sharp A3 printer, scanner, copier. The scanner works
> >fine
> > with USB and theres no problem with the copier, but it will just not load
> > the
> > printer on USB. I keep getting 'the specified port is unknown. I have
> > tried
> > manualy installing the printer as well as with the wizard. I am XP pro
> > with
> > service pack 2 and all other critical updates.Looking at other forums this
> > does seam to be a problem for a lot of other USB printers using the same
> > operating system. The only solution most of these othre come up with is to
> > reinstall XP pro, then install the printer, before installing service pack
> > 2
> > and this works. I cannot afford this due to all my programs and business
> > software I am running.
> > Sharp have not come up with any suggestions at all!
> > Please help.
> > Thank you King Fob
> >
> >
> >
>
>
>
>

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