hp psc 2110 printer problem

rob_at_discussions.microsoft.com
Date: 10/10/04 

Date: Sun, 10 Oct 2004 05:25:35 -0700

robert,
sounds like you have been bitten by hp, first verify that
you have a good software (maybe a cd?). I know it's taken
me 2 months to get my 4110 all in one working with xp
pro. This is what i did to get mine to work (and it's
still working..fingers crossed). Unplug printer from the
computer, turn off the printer and remove power from it,
this clears the buffer inside the printer, reapply power.
Download the scrubber utility from hp. and install and run
it. the original uninstall leaves remnants behind, which
could cause problems reloading the software. next reboot
the machine and verify that the printer/scanner is not
available in device manager or anywhere else. if so,
run the scrubber again. next install the software, when
the software asks you to plug in the device, turn it on,
and plug it in. Let windows discover it and install the
devices needed, at this point it gets kinda squirly with
the different screens popping up between windows and the
hp install software, but you should see in your taskbar
that the hardware is ready for use, next verify in your
services under 'control panel/admin tools/services' that
the WIA service is set to auto. Everything should be set
up. When you reboot after set up, double click on my
computer and verify that you can see your drives. If you
get a flashlight (like's trying to find them), then I
recommend that you turn off the printer prior to turning
off the computer, and turning the printer back on after
the computer is started and logged on. The HP director
software and the WIA service *** heads and the scanner
usually cannot be detected. Good luck to you!!!
rob
>-----Original Message-----
>ok i have tried for about 1 week trying to install this
printer and it wont
>work i DL the drivers from hp.com and it says that it
installs but it wont
>open printer so it rstarts auto and then it says it found
a printer while
>installing the stuff all of a sudden it stops and says
the data is invaild
>and i dont know what else to do someone have any ideas?
>.
>