Re: Specified Port Unknown

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From: Jfcpeters (Jfcpeters_at_discussions.microsoft.com)
Date: 09/27/04 

Date: Sun, 26 Sep 2004 17:19:01 -0700

Sadly, my life isn't that easy. I thought about that the day after I
started having problems, however I had made so many changes that "Go Back"
only stored the last 8 hours, not the last 24. I've been fighting this
stupid problem for a week now.

Jen

"Thomas Ferguson" wrote:

> Do you have a restore point for a date and time just before you tried to
> remove the X83 driver? If so, try restoring the system to that point and
> simply install the X6150 drivers without removing the X83 drivers.
>
> Tom
> MSMVP-DTS
>
> "Jfcpeters" <Jfcpeters@discussions.microsoft.com> wrote in message
> news:79ACC6D1-216F-495E-9E18-1BC52C3A2C48@microsoft.com...
> :
> : Thanks Tom for your quick reply. I had already done basically as you
> had
> : suggested several days ago. The Lexmark X83 is the old printer that I
> no
> : longer need, and the X6150 is the new. The problems started when I
> tried
> : uninstalling the X83.
> :
> : Basically what happens is the CD with the information for the new
> printer
> : gets partially loaded, then I get an error saying that the printer
> could not
> : be installed because "the specified port is unknown." When I tried to
> : uninstall the Lexmark X6150 software, there is no uninstall utility,
> and
> : Lexmark doesn't appear under "Add/Remove Programs."
> :
> : The "port" problem also effects my Epson photo printer. I spoke with
> Epson
> : on the phone, and we tried uninstalling/installing the driver.
> However, XP
> : gives me an error and won't extract the setup files from the CD.
> :
> : The strangest part is that under Device Manager, XP lists the printer
> (it's
> : an all-in-one) under imaging device...and I can get the scanner to
> work with
> : the software that DOES install. But it doesn't recognize it as a
> printer,
> : nor my Epson. It's maddening!
> :
> : Thanks for you help!
>
>
>

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