Re: Fax Console always Refreshing but never succeeding

From: Keith MacDonald (nospam_at_parasites.com)
Date: 09/23/04 

Date: Thu, 23 Sep 2004 14:29:41 +0100

Yes thanks, fax console has been working since I changed the service to
start manually, rebooted started the fax service, then changed it back to
start automatically. Rebooting by itself did not help, as I tried that
several times, to no effect.

Fax Console was not checked in the list of firewall exceptions. It is now,
but it's not a networkable service, so why should that make any difference?

Thanks,
Keith MacDonald

"Raghavendra R [MSFT]" <raghavr@online.microsoft.com> wrote in message
news:41529107@news.microsoft.com...
> So ultimately is your fax console working fine? Note that on XP SP2 you
> would need to add Fax Client Console to the exceptions of Windows Firewall
> (Start > Settings > Control Panel > Windows Firewall). Coming to the
> problem of service showing 'stopping' but never getting stopped - I guess
> it's a one off failure & your reboot might have done the trick rather than
> changing the service startup types.
>
> Let us know if you have any more problems.
>
> --
> Raghavendra R
> Microsoft Printing, Imaging and Fax Team
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Please do not send email directly to this alias. This alias is for
> newsgroup purposes only.'
>
> "Keith MacDonald" <nospam@parasites.com> wrote in message
> news:uQChVDJnEHA.340@tk2msftngp13.phx.gbl...
>> Since using Windows Update to install the GDI+ Detection Tool on an XP
>> SP2 system, Fax Console showed "Refreshing" on its status bar, but never
>> displayed the list of incoming faxes. The fax service was running,
>> because faxes were received successfully. Rebooting made no difference,
>> so I left it running overnight, as usual, and came back to it this
>> morning.
>>
>> Checking the service status again now showed that the fax service was
>> "stopping", but it never stopped. Unusually, no faxes had been received
>> overnight, so that may have been the reason why. I changed the service
>> to start manually, rebooted and started the fax service after the hard
>> drive had gone quiet. After that Fax Console behaved correctly, so I
>> changed the service back to "automatic", rebooted and checked that Fax
>> Console was still OK.
>>
>> Could this be because the switch from automatic to manual and back to
>> automatic changed the order that the fax service starts, effectively
>> making it last - which is the same as starting it manually?
>>
>> Keith MacDonald
>>
>
>

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