Re: Fax and Calling Card dialing rules
From: e6bwhiz (e6bwhiz_at_hotmail.com)
Date: 09/22/04
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Date: Wed, 22 Sep 2004 02:20:37 -0700
Russ:
Any chance you can further explain this? Is "local
system" account the same as the administrative account? I
created other Windows login profiles and besides having to
create the calling card in each login profile, the fax
seems to work under all logins. I saw under fax
properties that I can select its logon as "Local System
account" or "The account:". It has alway been on "Local
System". Sorry, but I'm having trouble understanding.
>-----Original Message-----
>Also note that this workaround is NOT available with
Windows XP Fax, since
>it can only run under the localsystem account.
>--
>Russ Valentine
>[MVP-Outlook]
>"Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote
in message
>news:%23$o9s3AoEHA.1152@TK2MSFTNGP11.phx.gbl...
>> No. I'm talking about the logon for the Fax Service.
It's explained here:
>> http://support.microsoft.com/?kbid=239888
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "e6bwhiz" <e6bwhiz@hotmail.com> wrote in message
>> news:30b601c49ff2$0beb79a0$a501280a@phx.gbl...
>>>I just did a test. I activated my Guest account in
>>> Windows XP. I openned Fax Console and tried to send a
>>> fax. The location profile I created was there in the
>>> guest profile. Every aspect of it was there except the
>>> Sam's Club Calling Card info. This makes sense to me
>>> since I don't want guests racking up charges or
viewing my
>>> personal card pin. So, I added a new "test" card
while in
>>> the Guest login.
>>>
>>> I continued to send a fax. The fax successfully sent
>>> using my new calling card info. I did nothing else to
>>> change the Fax program.
>>>
>>> I went back to my Administrative login and looked at my
>>> location profile. The "test" calling card I created in
>>> guest was not there, but my original Sam's Club card
rules
>>> were back. So far it seems I can use Fax in any login,
>>> but the calling cards will have to be added for each
one.
>>>
>>> I'm not sure if this relates to what you were talking
>>> about. Please let me know--Thanks!
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>Thanks for the reply. When you refer to the System
>>>>account are you refering to the administrator account
(as
>>>>opposed to other family members' personal logins)? I
>>>>haven't tried it yet, but it sounds like the Fax
program
>>>>will only work if I am logged in as the administrator.
>>>>And if the calling card rules are under someone elses
>>>>profile, I'm out of luck. Is that right?
>>>>
>>>>I read about something else. Right click My Computer,
>>>>click Manage, Services & Applications, Services, then
>>>>finally Fax properties. Can you select what login
>>> profile
>>>>can activate Fax from here? It looks like you can
choose
>>>>log on options, but I haven't tinkered with it too
much.
>>>>If I click "Log on as: This account" is that choosing
>>>>another login profile, hardware profile, or something
>>> else?
>>>>
>>>>Can this tinkering with Computer Managment allow other
>>>>dialing rules profiles to me manipulated in the same
way?
>>>>
>>>>Anyway, I guess my curiosity gets the best of me
>>>>sometimes. Thanks in advance to any replies.
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>Bear in mind that if your Calling card settings are
part
>>>>of the per-user
>>>>>settings, you are out of luck with Windows XP Fax.
The
>>>>XP Fax Service can
>>>>>only run under the System account, so per-user
settings
>>>>are not available to
>>>>>it.
>>>>>--
>>>>>Russ Valentine
>>>>>[MVP-Outlook]
>>>>>"e6bwhiz" <e6bwhiz@hotmail.com> wrote in message
>>>>>news:334301c49f3c$cc2a39b0$a301280a@phx.gbl...
>>>>>>I encountered a problem and solution that may be of
some
>>>>>> help to people. I read lots of posts, and several
help
>>>>>> links. I talked to Microsoft tier 1 support for
almost
>>>>>> two hours. Tier 2 support called the next day and
we
>>>>>> eventually found a solution. I have Windows XP Home
>>>>with
>>>>>> SP2.
>>>>>>
>>>>>> I wanted Fax to recognize when I was dialing a local
>>>>>> number or long distance number. When it was a long
>>>>>> distance number I wanted it to automatically use my
>>>>>> calling card, without me manually entering all the
>>>>commas
>>>>>> and pin number every time.
>>>>>>
>>>>>> Let me tell you how to do this. Under Control
Panel,
>>>>>> Phone & Modem Options you get a window with three
tabs.
>>>>>> The first is Dialing Rules. Click "New" to create a
>>> new
>>>>>> location that you are dialing from. You may go back
>>> and
>>>>>> highlight it and click edit later for changes.
>>>>>>
>>>>>> Under the General tab I named my location, selected
my
>>>>>> country/region and entered my local area code. I
>>> didn't
>>>>>> need to use any rules under the General tab. At the
>>>>>> bottom choose tone or pulse.
>>>>>>
>>>>>> Click the Area Code Rules tab. I clicked "New" and
>>>>>> created a new rule. My location does not require
me to
>>>>>> use the area code without the "1" to dial locally.
I
>>>>>> entered my local area code. I don't wish to limit
any
>>>>>> prefixes (some prefixes dial like a local number,
but
>>>>get
>>>>>> charged more by the phone company). At the bottom I
>>>>left
>>>>>> both boxes un-checked. You would obviously set
this up
>>>>>> appropriately for your area, since area codes and
>>>>prefixes
>>>>>> may act differently in yours. Click OK to save and
go
>>>>>> back to the Edit Location window.
>>>>>>
>>>>>> Click Calling Card tab. Several calling cards are
>>>>already
>>>>>> listed for you to use. I use a Sam's Club card and
>>> had
>>>>to
>>>>>> create my own. Click "New" to create a new card
with
>>>>your
>>>>>> own rules. Name your card. Now this is where MS
>>>>support
>>>>>> came it. We determined that I must keep
the "Account
>>>>>> number" field blank. He couldn't explain it, but
for
>>>>>> Windows to used my rules correctly I had to put my
>>>>calling
>>>>>> card number in the "Personal Identification Number
>>>>(PIN)"
>>>>>> field only. Now I don't want my card used for
>>>>>> international or local calls, so I just utilized
>>>>the "Long
>>>>>> Distance" tab. Click it. Enter the access number
at
>>>>the
>>>>>> top (the 800 number for the card). I entered all
ten
>>>>>> numbers together (no spaces, dashes or parenthesis).
>>>>>> Enter your calling card dialing steps. Use the six
>>>>>> buttons at the bottom to enter steps. You may
specify
>>> a
>>>>>> lengh of time to wait under the "Wait for Prompt..."
>>>>>> button. My steps look like this:
>>>>>>
>>>>>> Dial the access number.
>>>>>> Wait for 6 seconds.
>>>>>> Dial the PIN number.
>>>>>> Wait for a voice message to end.
>>>>>> Dial the area code and number.
>>>>>> Wait for 6 seconds.
>>>>>>
>>>>>> Click OK to save. You are now back at the Edit
>>> location
>>>>>> window. With your new calling card checked (dot
within
>>>>>> circle) you should see your calling card PIN under
the
>>>>PIN
>>>>>> field and the Account number field should be blank.
>>>>>>
>>>>>> The reason I called support is because Fax never
even
>>>>>> tried to used my calling card rules. It would dial
a
>>>>>> local number correctly, but for long distance it
would
>>>>>> dial the "1", area code number of the destination
>>> fax.
>>>>It
>>>>>> never dialed the calling card 800 number. I had
tried
>>>>>> using the International rules tab instead of Long
>>>>>> Distance. I tried using number is "canonical" form,
>>>>where
>>>>>> I could enter the number all in one field, but that
>>>>didn't
>>>>>> work. I even entered my pin number in both
>>> the "Account
>>>>>> Number" field and the "PIN" field, while only
selecting
>>>>>> the PIN under the dialing rules (so it should
>>> completely
>>>>>> ignore the account number). It didn't make sense
to me
>>>>>> nor MS Support, but this only works correctly if
>>>>>> the "Account number" field is left blank.
>>>>>>
>>>>>> Anyway, now I can enter a local number and it will
not
>>>>>> dial the area code. I can enter a long distance
number
>>>>>> and it will use the calling card.
>>>>>>
>>>>>> One more thing. I use the Send Fax Wizard. It
>>>>>> automatically comes up when I send a fax. I make
>>>>>> sure "Use dialing rules" is checked and my location
I
>>>>>> created is selected. From this wizard you can click
>>>>>> the "Dialing rules..." button to edit the profile I
>>> just
>>>>>> walked you through. No need to go back through
Control
>>>>>> Panel.
>>>>>>
>>>>>> Hope this helps. If you know anything about
>>> my "Account
>>>>>> number" issue, please let me know.
>>>>>
>>>>>
>>>>>.
>>>>>
>>>>.
>>>>
>>
>>
>
>
>.
>
- Next message: Russ Valentine [MVP-Outlook]: "Re: Fax Problems"
- Previous message: Rupesh: "printing large emf file"
- In reply to: Russ Valentine [MVP-Outlook]: "Re: Fax and Calling Card dialing rules"
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