Re: SP2 BUG
From: Thomas Ferguson (tomf_at_mvps.org)
Date: 08/31/04
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Date: Tue, 31 Aug 2004 12:41:38 -0300
Still waiting for information about the result. If unsuccessful, and the
hot fix unhelpful, the next step would be:
Boot Windows in safe mode. Remove SP2. Reboot in Safe mode, remove any
and all printer drivers. Remove any lingering registry entries for the
printers. Boot in regular mode. Apply SP2. Reinstall the latest printer
drivers for all printers.
Test.
Let us know.
The
"Thomas Ferguson" <tomf@mvps.org> wrote in message
news:Ot817mUjEHA.2140@TK2MSFTNGP15.phx.gbl...
: If you have a restore point from before SP2 install and after any
major
: hardware or software changes, that would be ideal. Use that.
:
: I am puzzled by the multiple listings for SP2. These are all for
: "Windows XP SP2"?
:
:
: Let us know.
:
: Tom
: MSMVP-DTS
:
:
: <anonymous@discussions.microsoft.com> wrote in message
: news:1fbc01c48d2a$1beb6110$a301280a@phx.gbl...
::
::
:: I have run the wizard and everything checks
::
:: Network and Intenret sharing are working fine.
::
:: Since it is on both shared printers and they worked fine I
:: assume it is a SP 2 problem
::
:: I have 12 SP2 patches listed in CP/Add-remove. Do I
:: delete individually or all at one or is there another way
:: to remove SP 2
::
:: Like going to a restore point Prior to Aug 13 when the
:: units was shut down for Hurricane Charley
::
:: Thanks for the response
::
:: Will check the ref.
::
:: len
:: >-----Original Message-----
:: >Specific suggestions-
:: >With reference to the particular error message, Check the
:: reference
:: >below:
:: >
:: >http://support.microsoft.com/?kbid=121074
:: >
:: >
:: >General suggestions-
:: >The usual procedure would be
:: >1. Verify /reproduce the problem: remove SP2. Test
:: printing. If OK.,
:: >re-apply SP2 and re-test.
:: >
:: >2. If OK. End. if not, run through the usual procedures to
:: troubleshoot
:: >XP network printing problems.
:: >
:: >TO do that, try the file and printer trouble-shooter which
:: can be
:: >accessed through the XP help system. Start Help and
:: Support
:: >Type in network printer does not work. It will be at the
:: top of the
:: >list.
:: >
:: >Let us know.
:: >Tom
:: >MSMVP-DTS
:: >
:: >
:: >
:: >
:: >
:: >
:: >
:: >
:: >
:: >"Capt. Len" <anonymous@discussions.microsoft.com> wrote in
:: message
:: >news:1e1c01c48d14$49d95a20$a501280a@phx.gbl...
:: >: Since installing SP2 in a WinXP it no longer prints to any
:: >: of the network printers.
:: >:
:: >: Printers are an HP on a 98se client and a Canon on the 98SE
:: >: Host.
:: >:
:: >: Message on XP is A StartDocPrinter call was not issued.
:: >:
:: >: Short of uninstalling XP and idea
:: >:
:: >: 2nd request for help
:: >
:: >
:: >.
:: >
:
:
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