install printer button does not work

From: Bob (little_auggie_at_hotmail.com)
Date: 08/22/04 

Date: Sat, 21 Aug 2004 21:18:55 -0700

All of my printers disappeared. It will not allow me to
install a printer. The list to install from never appears
only the message "operation could not be completed". I
have never had a problem before and I am logged in as
administrator. Checked for virus with Norton and found
none. Anyone know how I can get the printer install to
work again?

Thanks
Bob