Re: XP Professional can't access HP LaserJet 6P on NT 4.0 Print Server

From: Jim Snively (jwsnively_at_comcast.net)
Date: 08/18/04 

Date: Wed, 18 Aug 2004 01:06:05 -0400

Bruce,

I was going to this clients to try the workaround but the computer was down
due to a virus and
had to be "repaired". By the end of the day that workaround worked.

HP suggested trying the HP LaserJet 4+ drivers -- same as your suggestion --
I did not try
that because the \\servername\printershare port worked.

I did notice there was no version 3 registry key on the server.

There is also a HP LaserJet 5 printer (attached via a JetDirect device)
which connected OK
to Windows XP Professional without a version 5 driver.

Thanks for your help.

Jim Snively

"Bruce Sanderson" <Bruce.Sanderson@junk.junk> wrote in message
news:u%23gh5zLhEHA.1276@TK2MSFTNGP09.phx.gbl...
> Unfortunately, you have what HP refers to as "an incompatible set of
printer
> drivers". See
>
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpl13043.
>
> This is a problem common to "older" printers and printer drivers. I
recall
> having several battles with the orginal HP LaserJet series (II, III, 4, 5
> and 6) when we migrated to Windows XP.
>
> I suggest:
> 1. make sure you have the latest drivers from HP for both NT 4 and XP -
this
> is no guarantee
> 2. on the Windows NT 4 computer, switch to a driver for a different
printer
> model - e.g. HP LaserJet 4 and do the same thing when installing the XP
> driver
> 3. use the bypass at http://members.shaw.ca/bsanders/NetPrinterNoPP.htm
>
> I'm late for an appointment, but if you still need more help, post back
and
> I'll do a bit more research.
>
> --
> Bruce Sanderson MVP
>
> It's perfectly useless to know the right answer to the wrong question.
>
>
> "Jim Snively" <jwsnively@comcast.net> wrote in message
> news:%23m9nDW%23gEHA.3320@TK2MSFTNGP11.phx.gbl...
> > I have a new Windows XP Professional laptop and need to access an HP
> > LaserJet 6P printer attached to a Windows NT 4.0 (SP6a) server's LPT1.
I
> > followed the instrictions in
> > http://members.shaw.ca/bsanders/AddDrivertoOldOS.htm and all goes well
> until
> > step 18. When I click Close I get a message: Windows cannot locate a
> > suitable printer driver. Contact your administrator ...
> >
> > Each time I repeat the process I get the message listed in step 14. I
see
> a
> > fast moving file copy dialog but since this message recurrs I think the
XP
> > driver files are not being copied properly. There are no relevant
> messages
> > in the NT server error log. The Windows XP user is a member of the NT
> > server administrators group.
> >
> > Please help me with this problem.
> >
> > Thanks,
> >
> > Jim Snively
> >
> >
> >
>
>