Re: CanonBJC2000 Device Driver Causes Online Crash

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Cari \(MS MVP\) (Newsgroups1_at_coribright.com)
Date: 08/09/04 

Date: Sun, 8 Aug 2004 22:15:34 -0700

Uninstall and reinstall correctly.

http://www.coribright.com/Windows/Article%20One.htm 

-- 
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"momagrant" <momagrant@discussions.microsoft.com> wrote in message 
news:9BADFD6B-105C-4175-BB54-19A566CD7169@microsoft.com...
>I have a Canon BJC 2000 Printer.  I went to the Canon site and downloaded 
>the
> latest driver for Windows XP for my printer. It said that the Microsoft 
> Logo
> was not signed when I installed it, but I went ahead anyway. Ever since I
> have installed this driver, my PC just shuts down all by itself randomly. 
> I
> can be typing, or moving the mouse, and it will just restart, or do 
> nothing
> at all, and it will restart randomly all by itself. Then it loads the 
> Windows
> update page and the Online Crash Analysis page saying, "Device Driver 
> Caused
> Online Crash" and "exact device driver cannot be determined"
> I really like the new driver for my printer because it offers more 
> features
> and it makes printing so much easier!!! But this restart thing is getting
> annoying!
> Is there anyway that Microsoft can contact Canon and sign that driver, so
> Windows XP will recognize it?
> Please Help!?
>

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