Re: Divide by zero error on printer access 0xC0000094
From: Thomas Ferguson (tomf_at_mvps.org)
Date: 07/23/04
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Date: Fri, 23 Jul 2004 17:30:52 -0300
Check to see if this is applicable:
http://support.microsoft.com/?kbid=831144
http://msdn.microsoft.com/netframework/downloads/updates/sptechpreview/content10sp3.aspx
Tom
MSMVP-DTS
"Franz Regensburger" <f001@odorf.de> wrote in message
news:2fbe01c470cb$5efa23e0$a501280a@phx.gbl...
> Error description: PC with XP Home-Edition cannot print to
> a configured printer.
>
> Error message (german GUI): 'Ausnahmecode 0xC0000094'
>
> I know that this is a 'divide by zero' error.
>
> It does not matter whether the printer is connected localy
> (parallel port) or
> is configured as a network printer if connected to another
> machine in the network.
>
> Details:
> Let PC1, PC2 and S1 be machines with XP Home-Edition installed.
> The printer OKI B4200 (PCL) is connected localy to server S1.
> Printing to the OKI B4200 from S1 and from PC2 (via
> network) is working without problems.
>
> However, PC1 cannot print to this printer. The printer is
> configured as network
> printer at PC1 the same way it is configured on PC2.
>
> Facts:
> - The printer on S1 is shared to all machines in the LAN
> - PC1 is able to access other network ressources like
> drives on S1
> ==> basic network connection is ok
> - PC1 is able to print on network printers connected to S1
> which are different from the OKI B4200
> ==> general printing machinery on PC1 is OK
> PC1 has only problems with printing to this particular
> printer.
> - It does not help to delete the printer configuration on
> PC1 and configure them again.
> ==> I suppose that the printer drivers installed on PC1
> are ok
> - Any access from PC1 to the printer OKI B4200 yields an
> error code 0xC0000094
> E.g. the error message occurs if I click on the
> 'properties' tab of the printer.
> - Other PCs (e.g. PC2) can print without problems to this
> printer
> ==> the printer has no defect
> ==> the sharing on server S1 is correct (there is no
> client specific sharing)
> - If I connect the printer localy to PC1 I get the same
> error message!!
> I installed and deleted the drivers for several times.
> Sometimes I got 'divide by zero' error even dring the
> installation of the driver
> ==> This is not a network problem.
>
> Questions:
> 1) can I somehow raise the log-level in the event logs to
> get more output
> 2) can I trace the printer driver to find out what causes
> the 0xC0000094 error code
> 3) Is it possible that I corrupted some system files at PC1?
> If I connect some old printer (matrix printer) printing
> is no problem on PC1
> Only printing to the sophisticated OKI B4200 yields an
> error code 0xC0000094
>
> Perhaps some font database is corrupted that is only
> consulted when printing to the OKI B4200
> and is not needed when printing to an old matrix printer.
>
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- In reply to: Franz Regensburger: "Divide by zero error on printer access 0xC0000094"
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