Re: HP Printer Problem

From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 06/14/04


Date: Mon, 14 Jun 2004 10:30:09 -0700

Where did I mention a "Security Tab"? I clearly stated the "Advanced Tab".

-- 
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"furstrated@bgates.com" <furstrated@bgates.com@discussions.microsoft.com> 
wrote in message news:52D75A49-817A-4A33-A0BF-FEBEB7137F40@microsoft.com...
> With XP "HOME" I have the same problem as this. I do NOT have any Norton 
> Software or other antivirus software on a stand alone machine at home as I 
> don't require any. So far I've tried:
>
> 1) Uninstalling all HP software and drivers and re-installling.
> 2) Deleting limited user and re-creating
> 3) Setting limited user to admin and installing printer from user, this 
> works until it's changed back to a limited user.
> 4) Created completely new limited user and installed printer.
> 5) Tried to find the security tab for the printer properties in XP Home, 
> but it's not available.
> 6) Searched other forums.
> 7) Decided now that it's XP Home unless there are any other ideas that 
> don't include the above.
>
> "Cari (MS-MVP)" wrote:
>
>> If you have the same problem, you get the same reply!
>>
>> Putting my psychic's hat on here, you're using Windows XP Home and it has
>> Norton AntiVirus installed.
>>
>> Go into the Control Panel, click on Printers & Faxes, right click on your
>> printer and select Properties.  Select the Advanced tab and now look in 
>> the
>> middle of that screen.  Click on the button to Print Directly to Printer
>> (rather than using the Print Spooler).  Something in Norton disables the
>> print spooler for limited users, though I have no idea what since I don't
>> code or program!
>>
>> Cari
>> www.coribright.com
>>

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