fax monitor

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Steve (anonymous_at_discussions.microsoft.com)
Date: 06/08/04 

Date: Mon, 7 Jun 2004 20:41:14 -0700

I have the exact same experience as you are describing,
and can't figure out what caused it or how to fix it.

I installed an update to Zone Alarm Today, version
5.0.590.015.

Did you happen to recently install a Zone Alarm Update?

Thanks,

Steve
>-----Original Message-----
>Thought I'd repost this question.
>
>I am having a problem with Microsoft Fax Console version
5.1.
>
>Previous to this problem, when I sent a fax, the Fax
Monitor would open and
>show the progress of the send. When the fax completed,
a word balloon would
>appear on the System Tray stating that the send was
successful.
>
>A few days ago, Fax Monitor stopped appearing when I
send a fax. I could
>open it manually with the Fax Console 'Tools' drop-down
menu, but even when
>I did, the Fax Monitor would be blank, and show no
progress.
>
>The Fax Console still works and sends faxes
successfully, but no Fax Monitor
>and no System Tray word balloon.
>
>How can I restore the Fax Monitor to proper function ?
(I don't really care
>about the word balloon).
>
>I opened Control Panel > Printers and Faxes > Fax >
Properties > Tracking.
>Under 'Automatically open Fax Monitor when a fax is
being':
> sent
> received
>both are checked.
>However, the icon at the top of Fax Properties has a
white exclamation point
>in a red circle.
>
>Does anyone know how to fix this ?
>
>As a second question, does anyone know why Zone Alarm
asks me if I want to
>let fax console access the internet ? As I understand
it, these faxes are
>going over my phone modem, not my internet cable. I
have always checked
>Deny on Zone Alarm, and it has not interfered with my
sending faxes either
>before this problem appeared, or after.
>
>
>
>
>.
>

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